Function/Department : Global Information Technology Remote position based in Brazil Please send your resume in English Position Purpose : The Associate Quality Assurance Analyst’s role is to utilize and enforce quality assurance standards and measures for the information technology services within CHEP. This individual will also gather and analyze data in support of business cases, proposed projects, and systems requirements. This will include developing and writing test plans and scripts for the CHEP applications assigned to the individual. The Associate QA Analyst will apply proven analytical and problem-solving skills to help validate IT processes through careful testing in order to maximize the benefit of business investments in IT initiatives. Major/Key Accountabilities : Initial focus will be on Test mangement, with work expanding into other areas as skills and capabilities grow. Reporting, reviewing and analyzing QA data/ Manual Testing Reviews new or modified program... documentation, diagram or flow chart, to determine if program will perform according to user request and conform to guidelines Enters instructions into JIRA and Zephyr Scale to test functionality for validity of results, accuracy, reliability, and conformance to establishment standards Understands the change/enhancement in order to detect errors or within the integrated business layers Identifies differences between establishment standards and user applications and suggests modifications to conform to standards Sets up tests to locate errors following installation of program Working with others to develop and streamline workflows Collecting, assisting with developing and analyzing quality measurement data Maintain quality assurance database (JIRA/Zephyr Scale) to record test results, documentation and track defects Provide functional knowledge for automation script creation and maintenance Scope : Provides administrative and technical support to project stakeholders in the area of software quality assurance and project administration. Challenges : Occasional evening and weekend work to meet project/release deadlines. Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components. Physically able to participate in training sessions, presentations, and meetings. Some travel may be required for the purpose of off-site software and system applications testing. Works across time zones and cultures. Works autonomously Qualifications : BS in Computer Science, MIS or related field, or related, equivalent work experience. ISTQB Certification (optional). Experience : Successful internship or equivalent work experience Skills and Knowledge : Required: Excellent written and verbal communications skills Excellent analytical, reasoning and problem-solving skills Excellent customer service skills Business process and functional knowledge Excellent MS Office Suite (e.g. Word, PowerPoint, Excel, SharePoint) skills Familiarity with Agile SDLC Keen attention to detail Desirable: Experience in global business systems Able to prioritize and execute tasks in a high-pressure environment Experience working in a global team-oriented, collaborative environment, while also needing to have the ability to work independently Languages: English advanced (Fluent) Spanish desirable
San José Province San José Costa Rica

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