Job Type






Business Systems Analyst Toronto

Canada Life Assurance Company

Canada Life Assurance Company Toronto Canada

2 months ago

Job Description

We are looking for a Business Systems Analyst.

Given the size and scope of our organization, we have the flexibility for this position to be located anywhere across Canada.

This is an exciting time to join the GC Tech organization as we continue to build, enhance and support the technologies and systems that deliver functional value to our Group Customer business partners. As a Business System Analyst on our DevOps team, you will contribute to the ongoing development and sustainment of systems through design, development, support and maintenance activities in addition to the building of new application systems through the modernization and integration of existing legacy systems.

The Business Systems Analyst will work closely with the business and leadership to understand business needs, requirements, and strategic opportunities. Working in a team environment, they are responsible for:
• Representing the business’ requirements,
• Defining and designing the business... functionality of the system,
• Ensuring that the system meets the defined business requirements.
• Understanding and defining a strategic vision for key systems based online of business, their needs, known risks and dependencies in partnership with portfolio solutions architects.
• Applying advanced knowledge to help implement solutions to resolve complex problems or capitalize on new ideas, which may be independently or through leading or supporting the collaboration with other stakeholders.
• Applying Agile knowledge and experience to capture and shape business needs and requirements so that they can be progressively refined into Epics and user stories that the Agile teams can work with to deliver value. Helping to uncover and maximize the business/customer/user value of planned initiatives through facilitation, analysis, and modeling techniques. Deep understanding of how Agile teams work and how value flows through the system and gets delivered to the customer.


• Working with the portfolio team and business partners, use intake, triage, and formalized discovery processes to define the problem/opportunity and expected business benefits for each target stakeholder group.
• Working with the portfolio architect and business partners, gather and define enough high-level requirements to develop a high-level system impact assessment, scoped solution, and business case.
• Lead and orchestrate the overall analysis, scoping, estimating, and planning for Small to Medium initiatives
• Lead the elicitation and validation of business requirements using various methods, techniques, and tools

• Define detailed business requirements using waterfall or agile requirement gathering methodologies, functional and non-functional specifications for each work package to be assigned to DevOps squads for detailed design, build and execution.
• Help facilitate the assignment of work packages to DevOps squads for prioritization and execution.

Execution & Operationalization
• Provide support to other squad BSAs, Developers and Quality Assurance Analysts during the detailed, design and build delivery phases.
• Help facilitate the analysis between DevOps squads as business scope, requirements and/or the solution evolves during the delivery lifecycle.
• Work with quality assurance team members to ensure adequate testing and validate that the system meets business needs/expectations.
• Lead and facilitate meetings, walkthroughs, workshops, and reviews of deliverables
• Contribute to training strategies and business implementation planning.
• Help coordinate development and delivery of training & support materials for affected stakeholders

• Accreditation in Business Analysis or equivalent credentials/experience.
• 2-5 years as a Business Systems Analyst in a Technology delivery environment
• Degree in related discipline (Computer Science, Commerce, Business Administration, Management Information Systems, etc) or equivalent combination of training and experience.
• Strong analytical and problem-solving skills, particularly critical thinking, with a strong attention to detail.
• A focus on understanding the desired business outcomes and delivering to meet those outcomes
• Customer centric approach to problem solving with the ability to collaborate, resolve conflicts, and reach consensus with others.
• Excellent oral, written and interpersonal communications skills, with the ability to translate complex technical subject matter in business terms for executive audiences, succinctly and professionally and to translate business requirements into technical instructions for software developer audiences.
• Ability to work in a virtual team environment, facilitating and contributing to work across geographies and across other functional teams
• Comfortable working in a fast-paced, dynamic environment and operating under levels of uncertainty
• Ability to adapt to changing priorities.
• Ability to grasp concepts quickly and to work independently with minimal direction.
• Strong organizational skills with the ability to manage multiple competing projects and priorities under time pressure without compromising quality

• Experience working within an Agile Scrum and/or Kan Ban team
• Experience in both waterfall and agile methodologies.
• Experience working with, or within, a financial services organization

Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations. 


We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. 


Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted 

Toronto ON (+2 others)

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