Grade: Associate (602)

Location: Manila

Reporting Line:
• Reports to VP Intelligent Digital Ops team - APAC SSO
• Local reporting line to VP APAC SSO - Manila

Department Summary:

CIB Digital & Platform Services proactively partners with a number of internal LOBs in driving execution of various initiatives centered around intelligent automation solutions where we build for scale and build solutions. We are moving to a data led automation approach to make a bigger impact to the business.

Position Summary:

This is a senior operations role in the team and would need someone with experience as a solution architect, having at least 5 years of experience in using IA tool like UiPath, Alteryx, Tableau and project management

Shift Coverage: Sydney / Hong Kong business hours

Role and Responsibility Description:

Scope of role including but not limited to:
• Lead and facilitate internal stakeholder discussions and forums with clear outcomes and actions to drive a consistent strategy for... the APAC Securities Services Operations organization in Manila.
• Provide reporting and communication to senior management
• Review and understand business requirements, then determine feasibility of development, with one or more tools from the digital toolkit.
• Undertake scripting and development of requirements in coordination with the business, with one or more tools from the digital toolkit in accordance with lifecycle methodology and risk and control guidelines. This includes raising relevant requests, performing QA and UAT testing.
• Undertake change management/maintenance of requests for existing builds, where required.
• Ongoing coordination and communication with the business and appropriate technology teams, to ensure on-time completion of project as per requirements.
• Perform root-cause analysis and provide technical trouble-shooting on current and existing builds.
• Partnering with teams in other locations to support development work for the APAC Securities Services Operations organization.
• Mentoring junior talent in the team.

Business and Technical Qualifications:
• Minimum 5 years of Technology and/or Operations experience, with a focus on change management
• Understanding of the Markets and Securities Services business an advantage
• Development experience with UiPath, Alteryx and Tableau will be an advantage
• Project management experience preferred.
• Works independently and ability to multi-task
• Proven problem solving capability with demonstrated ability to drive issues through to resolution

"Diversity, Equity and Inclusion are the cornerstones of our culture at JPMorgan Chase. We embrace diversity, recognize that diverse talent strengthens our workforce and is linked to our success. We are bound to a culture of openness, meritocracy and believe in giving everyone an equal opportunity to succeed while bringing their whole & authentic selves to work. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. We believe different perspectives add strength and creativity to the work we do and results in enhanced client & employee experience. If you are passionate, curious and ready to make an impact, we are looking for you to help us grow and position our businesses for the future."

About the Team

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs
Metro Manila Philippines

Salary Criteria