About Our Client

A real estate management and development company is currently seeking a Property Management Director to oversee the management of a mixed-use asset in Indonesia.

Job Description

SUPERVISION AND LEADERSHIP
• Provide leadership to staff in the areas of property management and compliance as well as in the area of supporting and promoting the mission of the agency and advocacy in the community.
• Select, supervise, train and evaluate staff within the portfolio.
• Support the professional growth and development of staff supervised and supported.
• Create a positive company culture for staff moral and retention.
• Promote and develop on-going training and support around best practices in affordable housing and special initiatives.
• Develop and safe-keep a workplace which values and supports a culturally and ethnically diverse work environment.

FACILITIES MANAGEMENT
• Identify maintenance issues and capital needs that affect building security and safety; coordinate... responses to identified needs.
• Monitor and continue development of the company's emergency preparedness program, including emergency response plans for each building in the event of earthquakes, fires, and extreme events.
• Perform site visit of each property regularly including walking exterior grounds, vacant units and common areas.
• Review and plan long-term maintenance programs for each property including building systems and other components, building envelope, etc. with the property manager, and the asset and facilities team to ensure structural integrity.
• Monitor and track unit turnover and service requests for timeliness and positive property conditions.
• Monitor annual apartment inspections for each property to ensure they have been completed and documented.
• Negotiate service contracts with vendors
• Develop procurement procedures for vendor management and purchasing.
• Respond to after-hour emergencies that may require management oversight.

PROPERTY OPERATIONS MONITORING
• Monitor occupancy standards by review of unit turns, including efficient scheduling and use of vendors. Monitor leasing of vacant units and marketing efforts, including unit turnover and coordinating with referral agencies for applicant eligibility and move-in.
• Meet with property managers and maintenance staff regularly to provide support in serving tenants, while also monitoring that the property is on track fiscally, in compliance with all contract obligations, and that the facility is kept in good repair.
• Respond to tenant complaints and issues promptly and seek resolution at the lowest level possible.

FISCAL MANAGEMENT
• Monitor and control expenses within the constraints of the annual budget including approving purchases and expenditures per protocol, monitoring monthly financial statements and reviewing variances with appropriate property accountant and property manager.
• Ensure programs submit timely billings, reports, write off bad debt, and process invoices promptly to ensure financial stability.
• Monitor collection of rent and other monies; review delinquencies to ensure profitability for each property and identify appropriate action steps.
• Assist accounting staff with annual audits as needed.

COMMERCIAL SPACES
• Market spaces and negotiate leases for commercials spaces in the portfolio's buildings.
• Work with commercial tenants as needed on lease or building issues.

The Successful Applicant
• Bachelor's Degree in Civil / Engineering / Architecture
• Minimum of 20 years of experience in Property Management sector with 5 years of experience as Director / General Manager overseeing the operation of a mixed-use d
• Ability to communicate effectively both orally and in writing.
• Strong supervisory skills: hiring, coaching, training and evaluating.
• Experience working with ethnically and economically diverse people.
• Support and contribute to a creative, collaborative and respectful environment that promotes teamwork.
• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.

What's on Offer
• Great career prospects as the growth opportunity in the company is tremendous
• The chance to really impact into the operational decisions of a very successful business and input into process, procedures & systems
Jakarta Indonesia

Salary Criteria