Job Type






Digital Product Salesforce Systems Administrator Denver

Verto Education

Verto Education Denver CO United States

2 months ago

Verto is on a mission to provide the best possible start to college. We start by making travel and experiential education a core part of every student's first year. Our participants begin college overseas in one of six Verto locations and take fully accredited in-person classes from our Academic Provider, the University of New Haven. After completing 1-4 semesters with Verto, participants... seamlessly transfer to one of 70 partner universities in the United States. Along the way, participants become more mature, empathetic global citizens who have a greater sense of purpose and direction for their lives.

At Verto, we're creating a different model. We're driving the costs down and acceptance rates up. We connect participants to the world and give them a chance to discover who they are before making them choose a major. We're out to build a transformational company that makes higher education more accessible and impactful. We are backed by First Round Capital and other top VCs.

At Verto Education we value voices of all backgrounds and experiences. We know that creating a diverse environment takes dedication and intentional hiring practices. We are cognizant of the gap between our current state and our commitments. In order to bridge that gap, we have to humbly evaluate where we are today. .

The Digital Product department is committed to supporting future and current organizational objectives through the design, implementation, and execution of strategic, innovative, data-driven, and research-based practices supporting Verto's mission. Our entire product & engineering teams are dedicated to creating the best, most student-centric technology platform in higher education. The Digital Product team serves as champions across the organization to ensure every system significantly impacts achieving organizational goals aligned with the Mission and Vision of Verto Education.

Digital Product Salesforce Systems Administrator

The Salesforce Administrator plays a crucial role in the overall success of the Digital Product department. They will be responsible for ensuring the smooth operation and optimal utilization of the Salesforce platform. This includes managing user access, creating and maintaining custom fields and objects, developing and maintaining reports and dashboards, maintaining data integrity, troubleshooting and providing technical support, and creating and maintaining documentation on processes and procedures. Additionally, this role will involve working closely with the stakeholders and other digital product team members to understand their needs and provide solutions to improve the overall effectiveness of the platform.

Overall, the Salesforce Administrator will be a vital member of the Digital Product team, providing support and solutions that enable the department to achieve its goals and objectives. They will manage and maintain the Salesforce platform as well as other third-party integrated tools, provide support and solutions to the company, and play a pivotal role in ensuring the department's overall success.

• Document Everything
• Respond to and resolve technical support requests from users.
• Serve as a system administrator for our Salesforce org with a 100+ user base.
• Handle Salesforce admin functions including reports and dashboards, user account maintenance, validation rules, process builders, and other admin functions.
• Expertise in building and maintaining flows.
• Complete regular internal system audits and prepare for upgrades.
• Act as a key contributor to the Salesforce team standards, methodologies, and processes.
• Manage all 3rd party tools, such as Formstack, Calendly, Distribution Engine, Demand Tools, Outreach, Five9, etc.
• Assist in training of new users, and grow the skill set across the organization
• Analyze, prototype, test, and help drive the adoption of new features
• Transform and streamline current deployments, refreshes, and other processes using tech innovation
• Stay current on new Salesforce features to ensure the company is utilizing Salesforce and related applications as effectively as possible
• Collaborate with developers and business stakeholders as needed to deliver solutions
• Stay current on new releases and Critical Updates and ensure they are rolled out smoothly
• Work, at times, without supervision yet operate collaboratively with team members and management.
• Must be able to work remotely full-time, this is a remote position.
• Other Duties, as assigned.

Who We're Looking For
• Strategic Thinker: You can plot the chess moves a year ahead of time and develop a credible plan to deliver amazing value to our participants.
• Influential communicator: You are a thoughtful communicator who can sell ideas, gather resources, and rally stakeholders.
• Strong Executor: You value getting things done and hitting deadlines. You have a track record of delivering under pressure.
• Humble Collaborator: You bring kindness and empathy to your working relationships and put the team's success before your own.
• Mission-Driven: You deeply believe that education has the power to transform lives and you want to give more young people a chance to thrive.

Minimum Requirements And Qualifications
• Ability to work remotely; this is a remote position.
• Able to travel at least 1-2 weeks per year.
• Must be based in the US, and work on a time zone 1 hour +/- those in the continental US. (Example: GMT -8 through GMT -3)
• Ability to legally work in the U.S. is required; Must be able to work full-time. Verto Education will not sponsor a work visa
• Ability to work effectively with end users, management, executives, and technical teams
• Salesforce Certified Administrator required.
• 2+ years of experience with Sales, Service Clouds
• Experience supporting 3rd Party Tools such as Calendly, DemandTools, Distribution Engine, Formstack, etc.
• Familiarity with project management tools like Asana and JIRA
• Excellent verbal and written communication skills; the ability to provide verbal and written information with clear instructions as to the processes.
• Self-motivated and self-directed.
• Highly analytical and detail-oriented - You prefer to take the time to learn a skill to its fullest and implement it properly and effectively the first time
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
• Excellent problem-solving skills; ability to investigate and analyze information and draw conclusions.
• Strong computer skills, including Google suite and Microsoft suite, including Excel, Word, and Powerpoint.
• Ability to establish and maintain effective relationships with internal stakeholders (employees and leadership) and vendors/partners
• Highly organized and able to work independently

Preferred Requirements And Qualifications
• Salesforce Certified Platform App builder preferred
• Other Salesforce Certifications are desired.
• 3-5 years of experience with Sales, Service, and Experience (Community) Clouds
• Experience with Education Cloud
• Ability to work with DevOps tools like Gearset
• Experience in higher education technology
• Experience with SIS and LMS platforms such as Canvas, Slate, Banner

However, even if you don't meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role's requirements.

Compensation & Benefits

The below are or full time HQ Employees (benefits for international staff benefits vary by location and meet or exceed local standards
• 100% remote first organization
• Base Compensation
• Unlimited vacation and sick time
• Full medical, dental, vision & life insurance
• Fully funded Short and Long-Term Disability
• Paid Parental & Maternity Leave
• Stock Equity for every employee
• 401K Program with Financial coaching sessions with a certified financial planner
• Pay Range is $90,000-$125,000 (Depending on experience)

Equal Opportunity Employer

Verto Education is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law
Denver CO USA

Salary Criteria












Copyright © 2023 Fonolive. All rights reserved.