• Field inbound support lives chats, emails, and telegrams from users about our product offerings.
• Liaise between departments to resolve problems.
• Proactively look for ways to improve internal processes.
• Research customer inquiries using the appropriate technology.
• Use problem-solving, analytical, and intuitive skills to follow logic and offer good solutions.
• Possess a minimum Diploma/Degree education qualification in any field.
• Required Language: Proficient in English and Mandarin communication (Spoken & Written)
• Possess a strong interest in the FinTech industry.
• Strong problem-solving skills with minimum supervision.
• Strong interpersonal skills, and goal-oriented person.
• Able to start work as soon as possible.

PERKS OF JOINING:
• Basic Salary: RM2******* (Subject to Interview Performace)
• Variable Allowances: Fixed Shift Allowance [Afternoon: RM250 | Night: RM450] + Attendance Allowance RM200 + KPI Allowance
EPF, SOCSO, EISOne week of Paid Training is... providedGym Membership (VIP)14 days of Annual Leave & 14 days of Medical LeaveCareer Advancement: Executive > Team Leader > Assistant Manager > ManagerWork Location: Jalan Bangsar, Kuala Lumpur (Reachable by LRT Abdullah Hukum)

WORKING HOUR:
Morning Shift starts from 7am - 4pm, Afternoon Shift starts from 2pm - 11pm, Night Shift starts from 10pm - 7am (Fixed schedule upon being shortlisted
Malaysia

Salary Criteria