About us We, NetCologne IT Services, are a subsidiary of the regional telecommunications provider NetCologne. As a reliable strategic partner from Cologne, we provide companies and schools with innovative ICT technologies and offer them advanced solutions for their digitalization. From IT strategy consulting and set-up to service and support of complex IT infrastructures, we offer everything from a single source. In addition, we are responsible for taking over our customers' IT operations in accordance with the ITIL framework - through our Cologne service desk or on site. From our modern, certified data center in Cologne, we offer innovative managed services, including individually tailored cloud computing solutions. With our Education Services, we turn school IT into enterprise IT. From IT infrastructure to cloud services, identity management, hardware & software to IT support, administration and training. With us, teachers and students get everything they need for the modern... classroom, giving them full control over digitization. (Senior) System Administrator (m/f/d) Mobile Device Permanent position, full-time - Cologne Your tasks The independent error analysis of incidents in the 2nd level. The implementation of administration and maintenance work in our MDM system. The creation of documentation and maintenance of the knowledge base The further development of existing products in the areas of Apple and Android. The collaboration in projects and the coordination of work packages The training of 1st level support in new products and topics. Your profile You have an IT-related professional training and could already gain several years of work experience You have a sound knowledge of the common operating systems Android, IOS and MacOS You bring a good knowledge of mobile device management, ideally Jamf School or inTunes. You work independently as well as in a team and are solution-oriented A strong customer and service orientation, as well as a structured and careful way of working characterize you You have a driver's license class B Fluent German spoken and written we assume - English is an advantage Your experience In-depth knowledge (at least in combination) in the following areas is desirable: MDM systems, ideally JAMF School or Intune. MDM framework Apple (ASM, DEP and VPP). Apple operating systems (iOS, iPadOS, tvOS and macOS) or Android. What we offer you You can expect a varied activity in the development of the IT division in the NetCologne Group as well as an innovative and dynamic company with flat hierarchies, which is focused on growth. In an exciting working environment with short decision-making processes, you will be part of a friendly and highly motivated team. With individual development measures, we are happy to support you in shaping your professional goals. A permanent, economically secure and long-term oriented employment. Regular internal and external training Flexible working hours and a home office arrangement State-of-the-art office space according to the "New Work" concept as well as chill-out & creative areas. The use of JobTicket and JobRad offers for convenient travel to work. Flat hierarchies and open communication A team kitchen and a canteen Regular team events 30 days vacation 4 custom days Weekly fresh fruit as well as coffee, tea and water as much as you like Interested? Then we look forward to your meaningful application including salary requirements and earliest starting date. NetCologne IT Services GmbH Human Resources Department | Elisa Zube & Michèle Polcyn Adolf-Grimme-Allee 3 | 50829 Cologne
Cologne Germany

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