Senior IT Program Manager with Portfolio Management experience to provide a consolidated view across all programs for the Digital Campus Plan at a Major Educational Client

Location: Hybrid (WFH/2-3 Days on site)

Duration: 3 months with a possibility of 3 term extensions to total 1 year

Working Hours: 7.5 hours per day, Monday-Friday

Responsibilities

The College has a need for an experienced IT Program and Portfolio/leader that would be responsible for providing a consolidated view across all of the programs with a focus on the Digital Campus Plan portfolio including enterprise applications, infrastructure, digital solutions, strategic and operational initiatives being managed by project managers in Information Technology Services. The program manager develops strong relationships with key clients throughout ITS and helps to lead a team of professionals to maintain program level plans to provide a comprehensive view of the work being done for the organization with a focus on the... Digital Campus Plan projects. The successful candidate will have the opportunity to work on a cutting edge portfolio dealing with leading-edge technology within the industry.

Key Duties

ITS Strategic Program Planning
• Provide a consolidated view of the projects across all the programs (and products) and operational initiatives being managed by project managers and leads in ITS
• Collaborates with the Associate Director ITS project portfolio and budget during project intake cycles to determine project scope, complexity, and resource requirements.
• Research, recommend & implement best practices as approved by Senior Leadership in ITS for continuous improvement to services delivered in the project management office.
• Work with the senior project managers and project managers to create and maintain program level plans and reports to be provided to the Directors and Senior Leadership for status updates
• Works to provide the Associate Director ITS project portfolio, PMO Director and all ITS Senior leaders with a view of the operational initiatives and projects in the programs and portfolio and ensures that all of this work is represented properly in the project management tool
• Identify and lead the review of any significant initiative(s) or project(s) that are identified from a portfolio view as experiencing challenges and as a result are impacting the work of the larger IT Portfolio. Provide data to the ITS Senior Leadership Team (SLT) so they can determine whether they should continue, be significantly changed, placed on hold, or discontinued
• Uses appropriate strategies and actions to overcome resistance to change and capitalize on forces in support of change during all stages of projects - concept, definition, planning, implementation, and close-out.
• Promotes OPS I&IT standards and best practices for project management to facilitate control of system quality, adherence to standard methodology and the control of the use of I&IT resources.

Leadership
• Provide excellence in-coaching, mentoring, and motivate and inspire the senior project managers and team members to achieve excellence in the delivery of project planning, by driving the standards required for the program.
• Communicate broadly and deliver presentations to college wide committees and senior management on overall program planning for all ITS lead projects
• Participate on college wide committees as required
• Support the Directors in ITS with program level planning to inform their work on all strategic initiatives of the organization

Team Management
• Work with the senior project managers and project managers on how best to distribute and assign work to their teams

Must Haves:
• 8-10+ years experience as a Portfolio Manager
• Recent experience supporting Digital Projects (Digital Identity Project, Digital Content Management Project, etc) from end to end (Pre-RFP phase to completion)
• Proactively identifies potential risk events and issues before they occur so that proper mitigating strategies can be developed. Articulates and prioritizes issues and risks at senior executive levels and recommends mitigation strategies for decision makers.
• Establishes and participates in steering committee and stakeholder forums. Provides, program, and/or portfolio reporting to multi-stakeholders at senior executive levels.
• Knowledge and understanding of Project Management’s Institute’s Project Management Body of Knowledge
• Knowledge and understanding of Information Management principles, concepts, policies, and practices
• Ability to resolve resourcing and inter-personal conflicts, negotiates changes to resourcing, ensures knowledge is shared among team members such project objectives and deliverables are met.

Nice to haves:
• Education Sector experience
• Government or Public Sector Experience
Toronto ON

Salary Criteria