About the job

The Fragrance & Beauty Learning Partner is integrated in the Learning Department, reporting directly to the Learning & Development Manager. His responsibilities are the following:
• To develop the sales population following the local Learning and the Business strategy.
• To be and act as a “Business partner” by contributing with his/her learning and coaching actions to the business development of the brand in the region.
• To contribute to develop a three-axis learning strategy, with a client centric focus

To Support the implementation of a unique Chanel Client Experience in the region

Key Responsibilities And Accountabilities

Develop CHANEL Beauty Confidants
• Oversee the implementation of the local Learning strategy for the whole Chanel distribution in ME & India considering the specificity and the business challenges of each market.
• Work in close collaboration with the different F&B departments to Build short- and long-term development plan for each... market/boutique.
• Use all the existing training resources to develop the wholesale and retail population in the most effective way.

Be and act as “Business partner”
• Work with the Commercial/Retail/Marketing Team to propose the adapted learning actions to support the business challenges.

Three-axis learning strategy:
• Contribute to develop a blended learning strategy (online and offline), shifting from product focus to client centric.
• Define learning plans taking into consideration: product priorities, services, and client needs
• Develop onboarding training plans for opening and newcomers Inductions

Support the implementation of a Unique Chanel Client Experience
• Make sure that the CHANEL Client Experience is always applied by observing, coaching and giving regular feedbacks.
• Analyze the Client Experience Evaluation reports and propose learning actions responding to each market/boutique needs. Follow up the action’s implementation with the supervisors and the Boutiques Managers.

Requirements
• 4/5 years’ experience in the beauty industry as Trainer.
• Solid experience in field Coaching/Feedback and in-store people development
• Learning content development (physical and digital)
• Solid communication/public speaking skills
• Comfortable facilitating sales techniques and Clienteling contents
• Creativity and innovation
• Arabic speaker (plus)
• Autonomous
• Organizational skills

Job Details:
• Job Title: Learning Partner
• Company Name: CHANEL
• Job Listing Type: Full-time
• Job Location: Dubai, UAE
• Job Link Expire: 2023-04-17
• Posted On: Jobs-Villa.online

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Dubai - United Arab Emirates

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