The Hoxton, Charlottenburg (Berlin)

2023 sees The Hoxton take on Europe! We’re popping up in some of our favourite cities and we’ll be opening our first hotel in Germany in the city of culture and creativity, Berlin. We are now looking for an experienced Groups, Meetings and Events Manager to join our Meetings & Events Sales Team and play a crucial part in successfully bringing our brand to the German market.

Our first Hoxton in Germany will be home to 234 bedrooms of varying sizes, a ground floor restaurant and bar, coffee bar and streetside terrace and The Apartment – our unique meetings and events concept.

Reporting to the Director of Sales you will support our busy reactive Groups & Events team by leading by example and delivering training & support on Hoxton brand standards for all stages of our reactive quoting, contracting & planning journey.

What’s in it for you…
• The opportunity to bring an exciting new hospitality concept to Berlin (and Germany) and join an innovative... fast-growing, international group that’s committed to not just building new hotels but building a global brand.
• 24 holidays (plus bank holidays) and extra time off to volunteer with one of our partner charities.
• A competitive package, plenty of opportunity for development and rewards for going the extra mile and living our values.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Great discounts across the entire Ennismore family (which you get to keep even if you decide to leave us!)
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Training to get you settled into your role, learning academies to broaden your skill set and development that helps you think, make and thrive at work.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
• A little extra €€€ when you hit the big milestones!

What you’ll do…
• Have a great understanding of our operation – and support the Groups & Events team in training on our operation and providing tip-top handovers to the hotel teams in order to deliver incredible guest experiences
• Be a key contact for groups and events across Berlin, handling your own bookings from start to finish: from initial proposals & negotiations, to contracting & invoicing, to planning great events & group stays, to site visits & follow ups.
• Provide forecasting and reporting on revenues & business levels and help turn these into strategies and understanding to support the team maximising conversion, driving revenues & hitting targets.
• Show your keen eye for detail to use, update & train the team on our booking systems: think tracking & following up on enquiries, generating contracts, invoices and function sheets, inputting details for operational handover, taking deposits and tracking payments and keeping an up to date database.
• Develop great product knowledge and proactively share this with the team through training & day to day support – become a ‘go to’ person who either knows the answer or where to find it!
• Work with the Director of Sales on projects and initiatives to drive conversion & identify opportunities for success
• Be an ambassador for the Hoxton Brand and support the team in keeping the guest experience at the heart of everything we do
• Actively contribute to a positive team culture as part of a fast paced, growing, multi-property department
• Build strong relationships & communication with other Hoxton teams, championing positive collaboration across multiple areas of the Business
• Keep your thinking cap on at all times, get creative when problem solving & don’t be afraid to challenge the norm – we want your fresh ideas!

What we’re looking for...
• You have experience working within reactive sales in groups or events within hotels, venues or private members clubs.
• Someone who gets a kick out of converting sales, with a track record of beating targets.
• You speak German fluently, English and any other languages are a plus.
• Experience using a system like OPERA would be an advantage.
• A people person, great at building and nurturing long lasting relationships.
• You’re a proactive and experienced individual with great enthusiasm and self-motivation.
• You enjoy working at a fast pace, know how to stay organised and get the details right
• You’re looking for a challenge and a place where you can be you; no clones in suits here)
• You’re not precious. We leave our egos at the door and help gets stuff done
• If we got stuck in a lift together we’d have a good time and share a few laughs.
• You want to be part of a team that works hard, supports each other and has fun along the way
Berlin Germany

Salary Criteria