Top 3 Reasons To Join Us

The Job
• A proactive and enthusiasm technical infrastructure professional to join the IT Team, the role will report to the IT Service and Infra Lead
• Be based in Hanoi and majorly support Hanoi users, nearby provinces, and Southern Asia colleagues.
• Support user for technical issues: computer, networks, O365, digital tool, printer, and other hardware devices
• Manage inventory of hardware and software: Install and setup computers for new joiners, collect returned computers and devices from leavers
• Proactively take care of information security matters in Hanoi office in accordance with procedure, and per instruction of the IT Governance and Security
• Other tasks assigned by superiors

Your Skills and Experience
• IT degree or equivalence
• Be able self-managed tasks and working with supervisor remotely (in HCM City)
• Integrity and honesty
• Good at Windows 10/11, Microsoft Office 365, MS. Outlook, MS. Teams, SharePoint, and popular software
• Experience... in setup and support desktop and laptop computer hardware
• Experience in service desk; have an effective method of guiding as well as supporting users
• Experience in support and setup mobile device for Enterprise is an advantage
• Good awareness of information security
• Dynamic, accountability, and well cooperation with colleagues

Why You'll Love Working Here
• Discounted suitable genetic testing products offered for you and your loved ones;
• Healthcare insurance, plus Adoption/Fertility (IVF test) support;
• Shared leaves, wellness, and leadership training, and volunteer time off;
• Flexible working hours, casual working attire, transparent and supportive culture;
• And much more for you to explore with us…
Hanoi Vietnam

Salary Criteria