Job Type






Senior Financial Analyst, Customer Outcomes Heredia Province


ServiceNow Heredia Province Heredia Costa Rica

1 week ago

Job Description

What you get to do in this role:

The Senior Financial Analyst, Customer Outcomes is an integral role closely involved on providing strategic and financial insights to the Customer Org finance team by analyzing the P&L, topline and margin trends. The role will involve performing sophisticated financial analysis incl. deep dives into Bookings, revenue and KPIs, supporting the planning/budgeting process, and performing other ad hoc analyses. This individual should be intellectually curious, is highly analytical and demonstrates the ability to partner and communicate effectively in a cross-functional team environment.
• Lead financial planning and reporting for the full P&L: analyzing the P&L and monitoring key business model.
• Build presentation materials and drive strategic analysis that supports recurring and ad-hoc projects that drives results and decision making.
• Contribute to the financial planning process: support annual planning process, long-term strategic... planning, and preparation of materials for the QBR.
• Ensure all monthly and quarterly related reporting requirements and submissions to Global Customer & Partner Finance and Corp FP&A are met in a timely and accurate manner.

To be successful in this role you have:
• Undergraduate degree in business, finance, accounting, economics, or related discipline.
• 5+ years of experience in corporate finance, investment banking, management consulting, or related field.
• Intellectually curious and proficient in complex modeling, working with data sets and identifying trends / anomalies against expectations.
• Effective communicator, able to convey complex ideas in a clear, concise manner.
• Excellent organizational and ability to work with minimal guidance.
• Knowledge on enterprise software and the SaaS industry,
• Must have expert proficiency with MS Excel and MS PowerPoint.
• Experience with Anaplan and BI is desired.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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Heredia Province Heredia Costa Rica

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