Bioaxis Healthcare, an IQVIA business, the largest service company home healthcare company, for its offices in New Heraklion, Athens, Greece is seeking for a:

Call Center Agent

Position description
• Organization and management of incoming and outgoing calls
• Call center support and patient service for home care issues
• Providing consultancy support
• Receiving, recording and confirming patient appointments based on company procedures

Qualifications
• Degree in AEI/ATEI/IEK Professionals
• Previous experience in a relevant field
• Excellent knowledge of MS Office
• Experience in handling ERP platform, CRM
• Good knowledge of English language

Skills
• Great communication skills
• Work under pressure
• Team spirit
• Flexibility
• Professionalism

What We offer
• Full time
• Fixed monthly pay and insurance
• Continuous training
• Opportunities for continuous professional development
• Excellent working environment

IQVIA is a leading global provider of advanced analytics... technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com
Athens Greece

Salary Criteria