Duty Manager (Hotel Industry) - SKYBAY INTEGRATED SDN. BHD. - 5292191 | JobStreet JobStreet Login For employers Job search MyJobStreet Company profiles Career advice New Duty Manager (Hotel Industry)
SKYBAY INTEGRATED SDN. BHD. Johor MYR 4,000 - MYR 4,500 Posted on 23-Feb-23 Apply Now Apply Now Duty Manager (Hotel Industry)
SKYBAY INTEGRATED SDN. BHD. Apply Now Job Description

DUTY MANAGER DUTIES AND RESPONSIBILITIES:

Greets the VIP guests of the hotel. As directed by the Front office Manager, Performs special services for VIP Guest’s.

Assists in VIP’s arrival departure in absence of guest relation officers.

Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behaviour.

Checks on registration cards of arriving guests and ensures all information should be filled on each cards either by Guest Relation Officers or the guests.

Assists in sending guest messages or faxes.

Gives the instructions to the Night... Reception, during the high occupancy periods, regarding: walk-in guests and release room blocked because of no- shows

Assists in handling room lock problems.

Prepares and checks for VIP’s arrival and escorts guests to rooms.

Co-ordinates with all departments concerned in order to maintain Front Office functions properly.

Operates the front office computer system in order to assist front office attendants.

Checks group department, fit and ensure switchboard makes appropriate wake up calls.

Handles guest complaints and other related problems and reports on the Assistant Manager’s log book.

Assists reception, business centre, cashier, concierge and bell captain during they are busy.

Answers guests inquires, handles complaints and attend to the needs of the guests.

Approves and sign for allowances, rebates etc., as required by Front Office Cashier.

Authorises charges to be made for late departures and/or compliments on them.

Promotes and maintains good public relations.

Motivates and maintains good staff relations.

Maintains and be guided of hotel policy on credit/lost and found hotel guests properties.

Follows up in credit check report, liaise with credit manager.
• *Benefits:

Health insurance

Maternity leave

Meal provided

Opportunities for promotion

Professional development
• *Supplemental pay types:

Performance bonus

Yearly bonus
• Oprah knowledge.
• Willing to work shift.
Additional Information
Career Level Manager Qualification Not Specified Years of Experience 3 years Job Type Full-Time Job Specializations Hotel/Restaurant , Hotel/Tourism Company Overview

SKYBAY Integrated Sdn Bhd is a professional service provider in the areas of manpower management, facility management, logistics management, and IT solution management in Malaysia.

We are one of the trusted service providers, whose solutions are supported by our deep insight into various industries with diversified and extensive experiences acquired from supporting our clients as partners for their business transformation processes. We offer industry solutions that address the unique challenges of the industry and businesses and meet their needs in various markets.

We aim to bring about increased efficiency in your workplace through quality services, which would suit your business needs.
Additional Company Information
Registration No. 1424684-U Company Size 1 - 50 Employees Industry Others Benefits & Others Regular hours, Mondays - Fridays, Business (e.g. Shirts) Specific Location Iskandar Puteri More jobs from this employer Report this job ad Job seekers Jobs by specialization Jobs by company name Safe job search guide Career resources Explore careers Testimonials Employers Post a job ad Search for resumes Advertise with us Company profiles About JobStreet About us Career @ JobStreet Contact Contact us FAQ Send feedback Malaysia Privacy statement Terms & conditions Copyright © 2023 JobStreet
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