Account Manager Mediterranean, STR
Job Description
CoStar Group is the world’s leading provider of information and marketing solutions for the Commercial Real Estate industry. We are part of the NASDAQ 100 as well as the S&P 500 with a market cap of over $30B.+ As a technology company, we are the trusted partner for all commercial real estate professionals empowering many of the most well-respected landlords, development companies, brokerage firms, banks, lenders, investors and government agencies. We do this by actively researching the commercial real estate markets and providing data, analytics, innovative tools and powerful marketing platforms in the U.S. and Internationally to help our clients transact with one another. CoStar continues to win multiple awards including one of Forbes most innovative companies (2017) and Fortune’s fastest growing companies (2020).STR was acquired in October 2019 as a division of CoStar Group, Inc. We are a benchmarking company, and the trusted... partner for all market participants including many of the most well-respected hotel brands, individual owners, brokers, lenders, institutional investors, government agencies and service providers. We do this by providing research, data, analytics, innovative tools, and powerful marketing platforms in the US and internationally.As a successful Account Manager Mediterranean for STR, based in Madrid or London, your role will be to nurture and grow your existing client base and source new business across the Mediterranean:Nurture client relationships and build strong rapport with stakeholders and decision-makers alikeQualify new leads and bring leads through the pre-defined sales cycle to close on new businessBe an expert in your assigned territory and account base providing valuable insights at all touch pointsDemonstrate knowledge and expertise in STR products and methodology and share this knowledge with customers, identifying their needs and presenting solutionsOwn the full sales cycle including but not limited to prospecting, lead qualification and nurturing, closing the sale, onboarding, training and subscription renewalRemain client-focused and empathetic through all interactions with a focus on data and revenue retention and growthRepresent STR by hosting and attending industry events, exhibitions, webinars, market-wide presentations and also by networkingAt all times, demonstrate your skills as a team player, collaborating with your internal peers and stakeholders allowing for creativity to source the best solutions for your customers and territoryCreativity, agility, resilience and determination are just some of the characteristics you will require to be successful at STRResponsibilitiesTerritory AssignmentResponsibility to retain and grow sample participation in your assigned territory through client acquisition and retention, fulfilment of client data provision and improved data delivery through automation.Responsibility to retain and grow revenues in your assigned territory by nurturing client relationships, identifying new stakeholders and interested parties to promote new opportunities for product sales (ad-hoc or subscription)Identify opportunities for further data and revenue growth through new client acquisition, expanding STR’s client base to interested parties such as owners and management companies, local associations and vendorsDrive brand awareness through collaborative marketing activity, industry events and exhibitions, market-wide presentations and webinarsFull Sales CycleThe Mediterranean Region covers Slovenia, Croatia, Bosnia, Montenegro, Greece, Turkey, Malta, Israel.Follow a pre-defined sales process for the purpose of sales efficiency and to maximize resultsProspect new customers for new or complementary data points and new revenueGenerate new leads through proactive research of Census leads, networking and attendance of industry events.Refine existing and generate new business through existing client base – with a particular focus on leads generated by market-specific webinars and activityExpose your prospects needs and present solutionsClose Opportunities efficiently and ensure seamless onboardingOffer training to all stakeholders before, during and after the sale is completeThrough continued client engagement, maintain and grow STR’s client baseManipulate and interpret various data sources to address business questions.Explain insights to both internal and external stakeholders.OperationsCollaborate on market-level initiatives for new product launchesCollaborate on market-level initiatives for operational transitionsCollaborate on company-wide initiatives in line with business needs eg. Data and debt collectionCollaborate across all internal operational and client-facing departments to ensure client journey successMaintain Census and CRM to a high standard, tracking all field knowledge, sales activity and client engagementReporting ResponsibilityAgree sales strategies and initiatives for assigned territory with Regional Manager, Southern EuropeDeliver on agreed business development activityMonitor client engagement, sales cycle progression and report with regularity to Regional ManagerAchieve pre-defined targetsQualifications & Skills3+ years’ experience as an Account Manager in the tourism/travel industryBachelor’s Degree in Hospitality or a related field preferredNative Spanish & fluent English speakerExcellent organisational skillsAbility to work well in a team and independentlyProficiency with Microsoft Office SuiteSome domestic travel requiredWHAT’S IN IT FOR YOU?Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment based in iconic buildings the Shard and BluFin. Other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay, birthday lunches and much more! COMPANY OVERVIEWFounded in 1987, CoStar Group is the leading provider of commercial real estate information, analytics, and online marketplaces. Our suite of online services enables clients to analyze, interpret and gain unmatched insight on commercial property values, market conditions and current availability. Behind some of the most well-known brands in the industry, CoStar Group includes CoStar, the largest provider of CRE research and real-time data; LoopNet the number 1 commercial real estate marketplace; STR, the leading provider of performance benchmarking and comparative analytics to the hotel industry. Headquartered in Washington, DC, CoStar Group maintains offices throughout the U.S. and in Europe, Canada, and Asia with a staff of over 5,300 worldwide.At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds – men and women, people of all ages, sexual orientations, nationalities, religions and beliefs.However, we particularly encourage applications from women, disabled and Black, Asian and Minority Ethnic (BAME) candidates, as these groups are underrepresented throughout the commercial real estate industry.
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testingSummaryLocation: ES-MadridType: Full time
Madrid Spain

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