Descriçăo da oferta

Our client is a Multinational Company who s currently looking for a P2P Support Analyst to start and support a new implemention process to Portugal.

Responsibilities :
• Promote and remind standard services and how to access them to avoid any recurring non compliance
• Ease and promote the users self service approach using standard solutions
• Support the local organizations to utilize the Procurement services at its best through best practices sharing and identify areas of improvement which could generate process competitive advantages for the entire scope
• In case of process non compliance, ensure stakeholders follow up to unblock the process (like Workcycles,ticket not answer, )
• Establish an effective collaboration with the users and the Local Service Connection Specialist
• Manage and solve service non standard user issues
• Work in close collaboration with service specialist and compliance from the Service Unit to analyse root cause and solve non standard... service issue
• Alert service unit on risk and opportunities that changes could generate for service improvement
• Actively support the capability acceleration and competence growth of Operation

Education and Skills
• University Degree
• Fluent in English or Spanish
• SAP experience
• Proactive with a high level of initiative
• Customer orientated with good level of problem solving skills
• Ability to interact with all levels in the organization
• Strong collaboration skills
• Strong communication skills

Job Offer

A good opportunity for your professional growth
Lisbon Portugal

Salary Criteria