Barloworld Equipment Botswana is a wholly owned subsidiary of Barloworld Equipment Southern Africa, it is the sole dealership of Caterpillar earthmoving equipment in Southern Africa. Barloworld Equipment invites suitable candidates for the position of Key Account Manager - at Jwaneng Mine and Human Capital Business Partner - in Gaborone.
KEY ACCOUNT MANAGER (RE-ADVERTISEMENT)
Key Responsibilities
⦁ Developing a thorough understanding of key client needs, and requirements and preparing customized solutions.
Negotiating contracts with key clients and meeting established deadlines for the fulfillment of the client's long-term goal.
Effective management of safety, health, environment and quality risks.
⦁ Grow the company's revenue by ensuring that key client is satisfied with the services provided and identifying new business
opportunities.
⦁ Attending all client’s meetings, conventions and training workshops as and when required.
Developing and sustaining a solid relationship with key... client.
Addressing and resolving all key client’s complaints.
⦁ Acting as the main point of contact between key clients and internal team.
Effective business development, customer relationship management and problem resolution
Compiling reports on account progress, goals and forecasts for account teams and stakeholders.
Requirements &. Competencies
Bachelor of Engineering (Mechanical /Mining), Post Graduate qualification (e.g. MBA) will be an added advantage
⦁ Operational and Leadership experience of 8 to 10 years
Experience in associated industries (Mining/Construction)
Business development skills and knowledge
⦁ Sound business and financial acumen
Strong negotiation and leadership skills
Excellent communication skills
⦁ Knowledge of earthmoving equipment and industry
A track record in leading and managing people in a team-based and participative environment.
Experience in managing a service operation would be advantageous.
⦁ Proficient in all Microsoft Office applications & CRM software
Gaborone Botswana

Salary Criteria