At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always. Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose -- to make great products that create value and improve people’s lives.Job DescriptionTo support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a/an Systems Analyst – IT located in Chennai.What a typical day looks like:Assigning tickets raised by the Global users in Got IT, related to applications used for handling functionalities like, reverse logistics, Item quality maintenance / inspection related issues, Agile PLM, Material replenishment issues, Item packing solutions, Statistical process control, program management (planview... etc.Responsible for analyzing the problems, identifying the root cause of the problem and fixing them, and updating the user.Responsible for testing new solutions, bug finding and coordinating with seniors in escalating it to the solution/development team for a fix.Responsible for maintaining ticket SLA, MTTR etc.Responsible for problem management - Tracking of problem areas and working with the solution team to resolve them.Responsible for user account management, role management, user access audit, data integrity check for different applications mentioned aboveResponsible during Go-Live support of the above supported applications, as and when asked for it.The experience we’re looking to add to our team:A fair knowledge about .Net, SQLUnderstanding of manufacturing processPatience, ability to listen, communicate effectivelyWhat you’ll receive for the great work you provide: PTOHealth InsuranceAK35#LI-AA1Job CategoryITFlex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs.Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: [email protected]. Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex
Chennai Tamil Nadu India

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