Job Type






Segment Sales Manager Petaling Jaya


Kimberly-Clark Petaling Jaya Selangor Malaysia

2 months ago

Your Job:

As the Segment Sales Manager, you are responsible and accountable for driving strategic key accounts growth and retention as well as the profitability of the assigned segment in Malaysia for Kimberly-Clark Professional (KCP). You will actively pursue an acquisition of key end-users in the target segments in Malaysia, which are commonly national accounts in nature. You engage with all levels of customers’ organization, particularly the senior management to understand customers’ buying behaviors, preferences, business dynamics, and challenges, and proactively pull together relevant internal resources to formulate strategies to leverage these insights. You deliver insights identified by KCP's commercial program team, to the customers, providing them with a new outlook and trends. You will work with the team to develop a winning culture and embed the culture of accountability in daily activities.

You will have the opportunity to collaborate with other segment sales leaders... regional marketing leads, and the Global Key Account team to influence the necessary decisions and programs to support the growth of the Strategic Key Accounts in Malaysia and enhance customer experience with KCP.

In your Segment Sales Manager role, you’ll help us deliver better care for billions of people around the world.

About Us:

People have looked to Kimberly-Clark brands for more than 150 years and today we're proud to help over a billion people around the world cope, laugh, love and live every day. From the best nappies and baby wipes to the softest tissues, to the best supplies for business, we are constantly searching for new ways to make life better for our consumers, our customers and our planet.

Our leading consumer brands like the Kleenex, Huggies, VIVA, U by Kotex, Poise, Depend brands improve the lives of people around the world. Kimberly-Clark proudly leads the way in providing better care for a better world.

Kimberly-Clark proudly leads the way in providing better care for a better world.

Led by Purpose. Driven by You

Role Overview & Primary Accountabilities:
• Formulates sales strategy for achieving own targets by managing sales opportunities and pipelines. Utilizes (SFDC) to manage opportunities and for reporting purposes.
• Generate sales funnels. Approaches target end-users applying Strategic Key Account Management Skills for growth and business retention.
• Manages key accounts partnership and growth, implements key account growth programs, including but not limited to conducting regular business reviews with key accounts.
• Ensures quality and quantity of face-to-face meetings with target key end-users.
• Focuses on developing new end-users line penetration of assigned end-users in assigned target market segment(s) eg. Office Building, Lodging, Healthcare, Foodservice, Industrial Manufacturing, etc.
• Continuously drives account profitability with assigned prestigious end-users
• Consistently upselling top end-users with different KCP brands and product lines
• In charge of own sales capability. Embed Challenger Selling Skills in all sales calls. Actively be engaged in coaching calls and work on feedback from KCP Business Capability Manager
• Constantly supports target market segment(s) audit initiated by Marketing team or regional team on request so as to identify market potential, feedback the dynamic customers’ preference and competitive environment.
• Develops and maintains sound relationships with distributors’ sales personnel to incorporate KCP conceptual selling approach, product knowledge and shorten the sales cycle in generating new sales.
• Works with the team to develop a winning culture and embeds a culture of accountability in daily activities
• Communicates efficiently and effectively to superiors and colleagues. Establishes sound relationship with distributors’ sales personnel, colleagues of various internal departments.
• To perform other duties as assigned. This includes but not limited to take on certain geographical territory and segment portfolio, ad hoc task, etc.

Essential Requirements:
• University degree preferably with a business focus.
• 5 years and above sales experience, preferably in a related business-to-business environment.
• Experience in key account and distributor management.
• Result Oriented, Disciplined, Execution ability.
• Fluent in English, Malay, Chinese languages.
• Computer literacy and familiarity with Excel, Microsoft Word, PowerPoint applications.
• Experience in basic P&L.
• Self-starter who works independently with minimal supervision.

About You:

You’re driven to perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

What’s on offer:

Our Kimberly-Clark employees receive a competitive salary and incentives as well as access to a fantastic range of benefits including superannuation, career development opportunities, free health & well-being activities, volunteering leave and much more.

To Be Considered:

Click the Apply button and complete the online application process. A member of our Talent Acquisition team will review your application and will be in contact with additional information accordingly.

In the meantime, feel free to browse our website for additional information on our company, brands and culture - Kimberly-Clark Corporation.

Kimberly Clark is proudly accredited with as Employer of Choice for Gender Equality WGEA!

Kimberly Clark is proudly ranked by Forbes as 'World's Best Employer' 2021, 2022!

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

This role is available for local candidates already authorized to work in the role’s country only. K-C will not provide relocation support for this role
Petaling Jaya Selangor Malaysia

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