The Analyst, Payment Systems (Fraud Prevention) is responsible for identifying and investigating suspicious or fraudulent activities on debit card, credit card and digital payment transactions to mitigate the risk of financial exposure and losses without affecting transaction authorization rates. Position will be working hybrid and is based in Oriental Center building, San Juan, PR.
MAJOR DUTIES & RESPONSIBILITIES:
- Contribute to the creation, analysis, and modification of fraud rules by providing analytical data to reduce the risk of customers and Bank's financial exposures while improving authorization rates.
- Monitor transaction alerts and take necessary action to protect customers and the Bank.
- Identify fraud patterns through the monitoring of high-risk, claims that are received through the claims and investigations unit, high risk countries and merchants.
- Accurately document all actions taken on a case.
- Provide support to the operational and business units of the... organization on fraud related matters.
- Responsible for maintaining knowledge of any new fraud instances or occurrences in the industry.
- Report risk information and findings to the immediate supervisor in a timely manner.
- Based on analysis, develops reports, proposals for action or implementation plans as necessary and presents to management.
- Participate in and may lead the implementation of special projects.
- Apply operational business sense, and advanced analytical skills to respond to ad-hoc requests as required.
- Other duties may be assigned.
EDUCATION & EXPERIENCE:
- Associate degree in Business Administration or related field required.
- Two (2) years of experience in financial institution or related industry required. One (1 ) year of experience in Fraud, security or any other related position highly desirable.
- M inimum education and experience required can be replaced with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
- Analytical, p roactive problem solving, organized, detail oriented and able to multitask observing the defined quality standards.
- Knowledge of banking regulations highly preferred.
- Results oriented with a strong focus on completing tasks and producing high quality results.
- Possess at least intermediate computer skills, including but not limited to proficiency in Microsoft Office (Word, Excel, Power Point, etc.).
- Excellent written and verbal communication skills in English and Spanish with a demonstrated ability to write communications clearly, concisely, and effectively.
Oriental is an Equal Opportunity Employer ( EEO Employer / Affirmative Action for Females / Disabled / Veterans )
Recruitment Privacy Statement (https://orientalbank.com/assets/pdfs/recruitment\privacy\policy_statement.pdf)
Compliance Posters
This may be the opportunity to change your life and take your career to the next level.
Oriental is a great place to work, grow and develop. Each employee is key in the company's success. Our team consists of an excellent group of people and we believe you could be one of them. We offer you the opportunity to work and be part of an organization that is dedicated to progress. We offer diverse employment opportunities that go from internships to executive positions. We recognize that our employees are the most important asset of our company, which is why we foster an environment of collaboration, based on trust and mutual respect. Our selection process promotes equal employment opportunity and does not discriminate on grounds of sex, color, age, social status, religious beliefs, veteran status or disability. Included is reference material including our recruitment privacy policy and any relevant labor laws we abide to:
CompliancePosters / Labor Laws (https://orientalbank.com/assets/pdfs/compliance\posters.pdf)
Recruitment Privacy Policy Statement
Esta puede ser la oportunidad que cambie tu vida y lleve tu carrera profesional a otro nivel.
Oriental es un gran lugar para trabajar, crecer y desarrollarse. Cada empleado es nuestro factor clave en el éxito de la compañía. La mejor gente del mundo trabaja aquí y creemos que podrías ser uno de ellos. Oriental te ofrece la oportunidad de trabajar y ser parte de una organización que se dedica al progreso. En Oriental ofrecemos diversas oportunidades de empleo, que van desde internados hasta puestos directivos. Reconocemos que nuestros empleados son el activo más importante de nuestra compañía, es por esto que fomentamos un ambiente de colaboración, basado en la confianza, el respeto mutuo, al valorar las diferencias de cada empleado. Nuestro proceso de selección es uno que promueve la igualdad de oportunidades en el empleo y no discrimina por razón de sexo, color, edad, condición social, creencias religiosas, condición de veterano o incapacidad. A continuación material de referencia incluyendo nuestra política de privacidad y leyes laborales aplicables:
Afiches de Cumplimiento/ Leyes Laborales (https://orientalbank.com/assets/pdfs/compliance_posters.pdf)
Política de Privacidad de Reclutamiento
San Juan Puerto Rico

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