Job Type






Probation Officer - Gloucestershire - Gloucester, Cheltenham

HM Prison & Probation Service

HM Prison & Probation Service Gloucester United Kingdom

2 months ago


Reference number



£30,812 - £38,289

Job grade


NPS Pay Band 4 National

Contract type


Type of role

Operational Delivery

Working pattern

Full-time, Part-time

Number of jobs available




About the job


Things you need to know

Apply and further information


This position is based at NPS Twyver House Gloucester, GL1 1DR, NPS St Georges House Cheltenham Cheltenham, GL50 1QF

About the job

Job summary

Please refer to Job Description

Job description

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this... visit:

Overview of the job

Post holders will undertake the full range of offender management tasks with offenders under supervision including assessment, sentence implementation and producing reports; utilising service procedures and practice directions to underpin professional judgement.


To assess and manage the risk posed by offenders to protect victims of crime and the general the public by:
• Providing information and advice to criminal courts, other criminal justice agencies and partner organisations
• Supervise offenders subject to community orders and licences and during custodial sentences
• Contribute to the management of risk
• Work with other agencies and groups to prevent crime and meet the needs of victims and offenders

In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they undertake.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

Responsibilities, Activities & Duties

Probation Officers may be required to undertake any combination, or all, of the duties and responsibilities set out below.
• To provide professional advice and assessment, including written reports to courts, the Parole Board, other criminal justice agencies and partner organisations
• To undertake the full range of offender management tasks with offenders assessed at all levels of risk of serious harm including high and very high.
• To use computer based systems to produce, update and maintain records and other documentation within agreed timescales
• To ensure timely and effective referrals to, and relationships between, offender management, court teams, victim contact units, interventions, Approved Premises, prisons and external agencies to enhance positive outcomes, manage risk and reduce reoffending
• To attend professional meetings and represent the NPS at appropriate partnership forums e.g. MAPPA, MARAC
• To work collaboratively with colleagues, maintain effective team relationships and provide professional guidance and support to Probation Services Officer (PSOs) and other staff as appropriate
• To provide cover within your team and to other teams as required
• To undertake prison, home or other alternate location visits as required
• Respond to risk escalation requests raised by Community Rehabilitation Companies, determine risk level and if high risk (endorsed by a manager) decide on how this will be managed
• To deliver and co-lead accredited programmes commensurate with grade
• To conduct mandatory alcohol and drug tests as required, and to follow prescribed medication procedures
• Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies
• Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.
• To work within the aims and values of NPS and NOMS

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under Job Evaluation and shall be discussed in the first instance with the Job Holder.

Person specification

Please refer to Job Description


PQF Honours Degree/Graduate

Diploma and Level 5 Diploma in

Probation Practice; Or Diploma in

Probation Studies; or Diploma in

Social Work (Probation option); or CQSW (Probation option)


We'll assess you against these behaviours during the selection process:
• Communicating and Influencing
• Delivering at Pace
• Developing Self and Others
• Making Effective Decisions
• Managing a Quality Service
• Working Together

Technical skills

We'll assess you against these technical skills during the selection process:
• PQF Honours Degree/Graduate Diploma and Level 5 Diploma in Probation Practice; Or Diploma in Probation Studies; or Diploma in Social Work (Probation option); or CQSW (Probation option)

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.

Feedback will only be provided if you attend an interview or assessment.


Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name :
SSCL Recruitment Enquiries Team

Email :
[email protected]

Telephone :
0845 241 5358

Recruitment team :

Email :
[email protected]

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL ([email protected]) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages:
Gloucester UK

Salary Criteria












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