Job Type






Citizenship Quality Assurance Manager Surrey

Metis Nation British Columbia

Metis Nation British Columbia Surrey Canada

2 months ago

Métis Nation British ColumbiaCitizenship Quality Assurance Manager

POSITION: PERMANENT FULL-TIME (37.5 hours per week)
LOCATION: Provincial Office - 13401 – 108th Avenue, Surrey
CLOSES: Posting will remain open until filled and will close without notice

Métis Nation British Columbia (MNBC) develops and enhances opportunities for our Métis communities by implementing culturally relevant social and economic programs and services. Through teamwork, respect, dedication, accountability, integrity, and professionalism, MNBC strives to build a proud, self- governing, sustainable Nation in recognition of inherent rights for our Métis citizens, assisting in the delivery of services based on policy, process, and specified regulations.

MNBC’s Employer of Choice Initiatives offers employees a competitive total compensation package including:
comprehensive group benefit package or health-care spending account and enrollment in the Municipal Pension Plan15... paid days per year for statutory and cultural days (Indigenous Peoples Day, Truth and Reconciliation Day, & Louis Riel Day)carpool, parking & public transit subsidies (Provincial Office only)educational spending account and professional development allowances to provide annual funding to continue lifelong learning and skills upgrade.remote workplace supports.internal advancement & redeployment opportunities

We are seeking a highly motivated, team-orientated individual to join our Ministry of Citizenship as a Citizenship Quality Assurance Manager.

Reporting to the Director of Citizenship, the primary objective of the role is to assist in providing independent, objective assurance that risk management, governance, and internal controls and processes are operating effectively and efficiently in the MNBC Registry.

Work with management to identify, evaluate and document Registry risks, internal controls which mitigate those risks and related opportunities for internal control improvement.Perform internal compliance duties including process reviews and internal control reviews.Introduce and explain the purpose and benefits of internal audit to MNBC ministry and department staff, and other stakeholders.Check the accuracy of registry reports.Objectively assess registry processes in terms of effectiveness and efficiency.Assess data collection and information sharing risks and the effectiveness of its risk management efforts.Ensure that the Registry is in compliance with relevant legislations and regulations, and funding agreements.Gather and analyze data and information and prepare comprehensive auditreports to support conclusions and communicate results to management.Ensure department staff are in compliance with internal policies and procedures.Work with department staff to answer questions and problem solve to rectify identified shortfalls in internal controls and processes.Interpret and provide advice on the implementation of Registry policies and procedures.Be proactive in identifying ways that the Registry can improve as a department in serving Métis citizens in British Columbia.Participate in special projects within the Registry.Additional duties and projects as assigned

Degree or diploma or working towards one in the field of Business Administration or Quality Assurance.Minimum two (2) years of experience in a related field.Knowledge and/or awareness of the historical and contemporary contributions made by Métis people in B.C.Combination of relevant experience, education, and training will be considered.Advanced spreadsheet and analytical skills.Advanced knowledge of relevantsoftware programs, including the ability to import/export data between programs.Demonstrated ability to effectively communicate both verbally and in writingAbility to lead, problem solve, and utilize team-building skills.Proven ability to utilize strong interpersonal skills to deal with others effectivelyProven ability to prioritize tasks, meet deadlines, and work with minimal supervisionProven ability to utilize, adapt and embrace new technologies, including Word, Excel and other database/software required by the role

Other duties may be assigned as needed to help ensure the efficient operation of MNBCThere will be a need to attend meetings and events which may require work and travel outside of the normal business hoursAbility to provide a satisfactory Criminal Record CheckValid BC Class 5 Driver’s license and access to reliable personal vehicle for work purposes

The above requirements are what MNBC is seeking in the ideal incumbent at the time of posting and are subject to change based on needs.
Pursuant to section 41 of the BC Human Rights Code, preference may be given to applicants who self- identify as Indigenous (First Nation, Métis or Inuit). All qualified candidates are encouraged to apply.

Using Citizenship Quality Assurance Manager in the subject line of your email, please send your resume and cover letter to:

Colleen Hodgson
Interim Senior Director, Ministry of Citizenship
Métis Nation British Columbia
Email: [email protected]
Surrey BC

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