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Crown Concepts Group
Crown Concepts Group Beirut Lebanon
2 months ago
Leading hospitality group from the UAE looking for a Restaurant Manager for our premium casual Lebanese restaurant concept opening in Beirut, Lebanon.
Candidate must have extensive Lebanese Restaurant experience.
Job Profile:
1. Bachelor’s degree in hospitality management or equivalent, master’s degree is a plus
2. A minimum of 5 years management experience in the F&B industry
3. Neat, clean and well-groomed appearance
4. Pleasant personality and positive attitude
5. Ability to cope with stress
6. Ability to work under pressure
7. Ability to assure good communication within his team
8. Ability to deal with the volatility of customers, supervisors and employees
9. Ability to work schedules and assign duties
10. Ability to work varied hours/days, including nights, weekends, and holidays, as needed
11. Attentive to details
12. Dynamic, resourceful and good decision maker when facing business problems
13. Excellent customer service skills
14. Excellent management and... leadership skills
15. Excellent time management skills
16. Good team motivation skills
17. Knowledge about first aid procedures, fire procedures, and health and safety procedures
18. People oriented and ability to manage several teams
19. Up-to-date with the local and global industry trends
Operational Responsibilities:
1. Set annual budget
2. Monitor and control food and labor costs
3. Assume responsibility for the day to day operations of the restaurant to ensure efficiency and profitability
4. Devise systems, set policy, provide guidance and implement changes to ensure quality standards for service and food
5. Work with kitchen management to make menu changes
6. Update in coordination with the Operations Manager and the Executive Chef the menus and recipe costing based on the demand and financial targets
7. Assist the Operations Manager in setting the retail section goals and developing strategies, procedures and policies
8. Prepare end-of-day reports and ensure that all cashiers accounts are balanced, and no discrepancy is reported
9. Maintain high standards of quality control and health and safety
10. Monitor and compare local competitors operation
11. Hand the cash float to the Cashier
12. Make sure all outlet premises are clean
13. Aware of chemicals and the correct usage and dillution
14. Aware of the procedures of receiving good
15. BFH should be obtained
16. Respect the opening and closing checklists
17. Respect the cleaning schedule
18. Able to handle the pass area and coordination between FOH and HOH
19. Know the product we sell in details & menu description
20. Aware of the sequence of service and how to serve
21. Positive attitude and smile all the time
22. Aware of Sapaad and one drive
23. Following up on opening and closing checklists
24. Following up on the cleaning schedule
25. Aware of Inventories
26. Aware of Packaging
27. Aware of daily orders and auditing bar orders
28. Handling cash deposits
29. Reporting, sending documents to the office
30. Communicate with kitchen team members to be aware of any missing menu items
31. Ensure that all communication between the Front of House (FOH) and Back of House (BOH) is accurate
32. Encourage cooperative and consistent levels of communication between all Logma employees and management
33. Discipline employees appropriately according to policies and procedures
34. Create and maintain the employee schedule and track absenteeism
35. Supervise employee breaks and make sure all staff members are available during rush hours
36. Develop cost-saving strategies to increase profit and manage labor costs
37. Provide for training to ensure performance objectives are met
38. Provide leadership and team building for staff
39. Provide instruction for employees and coach them to improve learning and enhance performance
40. Recruit and hire new employees with the coordination of the Operations Manager as required
41. Set the standards for all employees to maintain high-quality and consistent customer service
42. Handle all customer related complaints and submit a monthly report to the Operations Manager
43. Investigate and resolve food quality issues and service complaints
44. Possess high professional ethics and avoid extreme familiarity or conflicts with others
45. Understand and practice motivational management techniques. Use these skills in wisely placing qualified individuals into key management and supervisory positions
46. Recognize a problem when it arises and be able to resolve it appropriately by using good judgment, tact and initiative according to company policy and procedure
47. Assist Operations Manager in setting sales goals and annual budget
48. Handle administrative work and keep up-dated files on the following matters: Finance, Standards, Training, Entertainment, Promotions, Meetings, Miscellaneous
49. Taking decisions relates to his outlet operations
50. Lead by example
51. Implement the company culture and mindset
52. Prepare schedules
53. Control and audit the outlet internally
54. Delegate the head chef and support him
Beirut Lebanon
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