• Participates in the selection of front office personnel.
• Trains, cross trains, and retains and front office personnel in accordance with LMCW standards.
• Evaluated the job performance of each front office employees
• Maintains working relationships and communicated with all departments
• Maintains master and floor level key control
• Verifies that accurate rooms status information in maintained and properly communicated
• Resolves guest related problems quickly, efficiently and courteously.
• Works within the allotted budget for the front office
• Received information from the previous shift staff and passes on additional details to the next shift staff.
• Conducts regularly schedule meetings of front office personnel.
• Follow LMCW policies and standards regarding Check-in and Check-out
• Uphold the property's commitment to hospitality.
Dubai - United Arab Emirates

Salary Criteria