Do you live in Porto or Lisbon?

Are you looking for a full remote job to achieve a better work-life balance?

We are hiring!

Our client is a multinational BPO with offices throughout Europe, leader in digital business services. Here, you will have the chance to work in a fast-paced environment, that will allow you to take part of a multicultural and goal-oriented team, working for worldwide brands.

You will be working with the French market, for one of the biggest Travel Booking platforms in the world. In this role, here's what you will do:
• Manage hosts and guests queries;
• Being able to present the best available solutions taking advantage of a community marketplace with millions of users;
• Join a specialized and open-mind team that offers support, through written communication and phone
• Meet and exceed service quality goals, compliance regulations and productivity targets;
• Create amazing experiences that people value;
• Be responsible for solving any booking issues and/or... escalating appropriately;

Want to know if you fit right in? Here's what we're looking for:

• Native French speaker (C1 or C2);

• Good knowledge of English (B2);

• Experience with Microsoft Office;

• You have a European Passport or legal permit to work in Portugal (residence card or express of interest);

• You adapt well to a multicultural environment;

• Goal-oriented and target-driven;

• Team player;

• Previous experience in Customer Support is a plus.

And here's what you'll get:

• Full remote work from anywhere in Porto or Lisbon;

• Equipment sent directly to your home (computer, headphone, etc.);

• Base salary + Holiday and Performance Bonuses;

• Private Health and Dental Insurance;

• Permanent contract;

• Excellent work opportunity in a leading multinational company;

• Stable work and career progression;

• Constant training and coaching
Lisbon Portugal

Salary Criteria