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Technical Writer Kenya

Research, Teaching & Training

Research, Teaching & Training Kenya Kenya

2 months ago

We deliver open source to the world faster, more securely and more cost effectively than any other company. If you're interested in a career at Canonical, we are a remote-first company so please apply to any suitable role as skills are valued more than location, despite some having a preferred geographic preference.

What you'll do

Create, maintain and improve tutorials, how-to guides, reference guides and explanatory material
Address the needs of users including developers, system administrators and end-users
Use and explore the product in depth, to help discover where the documentation needs to be improved
Review, road-test and improve practical guides
Update reference and explanation material in collaboration with colleagues
Improve and correct documentation based on feedback from users and technical support
Read design documents and specifications
Build, install, and use pre-release software to assist in generating proper instructions
Standardise the structure, presentation... style and language of content across products
Actively improve documentation, through attention to practice, process, tools and users' needs
Contribute towards the development of documentation as a professional discipline at Canonical

Our best candidate

Is a technical author who's comfortable working with, reading and writing code, or a programmer/developer with a record of producing excellent documentation
Has software development experience in Python, JavaScript or other suitable languages
Is familiar with application deployment, system operations, and infrastructure management
Is qualified with a BS/BA or equivalent in Technical Communication, English, or Computer Science
Is experienced working in a technical writing position
Has excellent written and verbal communication skills
Has the ability to assimilate technical information rapidly from a variety of sources
Has the character and flexibility to work in a fast-paced environment
Is familiar with command line UNIX/Linux
Is effective working in a distributed team
Is confident using Ubuntu Desktop for all of the above
Is familiar with Git or other version control systems
Has knowledge of HTML and Markdown
Is able to travel twice a year for up to two weeks for events
Kenya

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