Service Assistant - Wholesale Corporate Marketing

Job Description:
- Daily fixing of loan rates with customers in the Wholesale Corporate Marketing Department
- Attending to customers' inquiries and requests for all loan drawdown, rollovers, FD placements, funds transfer, foreign exchange transactions and other operational transactions
- Ensure strong and optimal customer service support and seamless customer rapport. Acts as liaison with various internal operational departments in resolution of customer related issues
- Maintain customer information and preparing monthly team reports and loan utilization report
- Creation/ update of customers information into the system to meet regulatory requirements
- Maintain the Customer to Customer information in the system
- Handle opening of accounts
- Other operational duties, including documentation and administrative support, as may be assigned from time to time

Qualifications
Qualifications:

• Candidate must possess at least a Diploma... or Advanced/Higher/ Graduate Diploma
• At least 2-3 years of working experience in the related field is required for this position
• Basic working knowledge of customer onboarding including AML/KYC preferred
• Independent and ability to multi-task and meet multiple deadlines
• Good written and oral communication skills and able to interact with people at various levels
• Meticulous, discreet and possess good interpersonal skills
• Able to work independently as well as a good team player
Singapore

Salary Criteria