Job Type






Specialist Support Worker (Permanent) Shrewsbury

Trident Group

Trident Group Shrewsbury United Kingdom

2 months ago

Specialist Support Worker

REF 19780

£(phone number removed) per annum

37.5 hours per/ week

Trident Group has over 60 years’ experience of delivering homes, services and innovation for up to 8,000 people in over 3,400 homes in some of the most disadvantaged communities in the Midlands. It employs more than 850 staff, works with many volunteers and provides training places and apprenticeships as part of the employment package. The Group has an annual turnover of more than £34m and owns assets close to £186m.

The Group consists of

Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance

Trident Reach, which is a registered care and support charity providing services to those who are homeless or at risk of homelessness, and those who have been victims of domestic abuse across all age groups across the Midlands.

About the role

Due to continual growth within are support services we are currently looking to recruit for a... Support Time Recovery Worker for our site based at Oak Paddock in Shrewsbury. Oak Paddock is a 4 bedded Crisis House based in Racecourse Lane, close to the Redwoods Centre. The remit is to support the Operational Lead and the Team in providing therapeutic support to those referred by the Crisis Team and Community Mental Health Teams. .

Working in a mental health crisis house it is essential and important that all mandatory training is up to date and staff have the skills to support in challenging situations that may arise. Training will be provided to the successful candidate to equip them with the skills and knowledge of working within a fast-paced environment. Candidates will preferably hold a Level 2 diploma in Health and Social Care though experience will also be considered, and full training given, and it is important that the successful candidate understands mental health legislation.

Hours are 37.5 a week and you will be working to a 3-week rolling rota which includes every third weekend off, average of 1 sleep a week and shift patterns.

About You

Provide support to guests and to ensure the smooth running of the service under the guidance of the team supervisor/manager
• Reliable and punctual
• Prepare and cook simple but nutritious meals
• Able to work flexibly within a 24hr Rolling Rota system, which will include weekend working and sleep in shifts
• A high level of professional integrity
• Committed to maintaining our high standards of care
• The ability to plan effectively to meet the needs of the service
• Deliver a high-quality standard of support in a person-centred manner
• Ensure all identified support needs are met
• Caring and sensitive Self-motivated
Good working knowledge of Microsoft IT applications
• Promote individual customers independence and choice

To support customers in preparations to move on from Oak Paddock, liaising with care coordinators, crisis team, social workers, and other care providers.

Staff must maintain the confidentiality of all customers and any staff information they become aware of.

Please note that Oak Paddock is not nursing, or residential home and support staff do not provide personal care or medication services.


All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert.

All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.

All roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS
Shrewsbury UK

Salary Criteria












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