The Operations Manager is responsible for ensuring the agency's operations run efficiently and effectively to meet client needs and maintain the agency's reputation for delivering high-quality work.
• Project Management: An Operations Manager will be responsible for overseeing various projects from the beginning to the end. This includes planning, organizing, and managing resources to ensure the timely delivery of projects.
• Resource Management: An Operations Manager will be responsible for managing the resources needed to execute projects. This includes managing the team, budgets, time, and other resources required for the project.
• Quality Control: An Operations Manager will be responsible for ensuring that the quality of the work meets the agency's standards. This includes reviewing work to ensure it meets the clients' requirements and identifying areas for improvement.
• Process Improvement: An Operations Manager will be responsible for identifying areas in which the agency can... improve its processes to better serve its clients. This includes developing and implementing new processes and procedures to optimize efficiency and effectiveness.
• Client Management: An Operations Manager will be responsible for managing client relationships. This includes communication, managing client expectations, and ensuring that the agency delivers on its promises.
• Team Management: An Operations Manager will be responsible for managing the team's performance and development. This includes setting performance goals, providing feedback, coaching, and mentoring team members.
• Business Development: An Operations Manager will be responsible for identifying opportunities for growth and expansion for the agency. This includes identifying potential clients, developing new service offerings, and collaborating with other departments to drive growth
Brunei

Salary Criteria