Position Overview

This is a central cluster role under NHG Technology Strategic Planning (TSP) office. The TSP role is to drive Cluster-level initiatives for NHG digitalization journey through various initiatives by implementation of digitalization of processes and workflows, working in collaboration with various forums and programme offices, including but not limited to NHG national projects PMO, HealthApp Program (HAP) Office (HAMOC), Date and Analytics Infrastructure PMO, and the Population health Digital Enablement Track (PHDET).

The candidate will be responsible for supporting the TSP office’s administrative, communications and planning needs, reporting directly to the Director of TSP office.

This role is also required to work closely with internal stakeholders including business users, product manager, solution architect, finance departments to support the driving of alignment of strategic technology projects to business priorities, objectives and KPIs.

Role ... Responsibilities

Driving Digital Strategic Roadmap and Cluster-level Initiatives
• Ensuring the cluster strategic projects
• Provide consultancy to users in areas pertaining to IT policies, processes and services
• Support strategic plans while contributing to overall IT strategies
• Communicate effectively with various business functions to support the IT needs.
• Set and manage expectations, monitor and track progress with excellent risk and dependency management.
• Oversee the provisioning and updating of communications platform for the NHG Tech Strategic Plan, and serve as repository for the WG related information (membership, project/initiatives roadmap/update/status, etc)

On-boarding of a new IT Strategic Planning Track
• Work closely with the Project Managers in collating and tracking of the prioritization of IT project/solution-ing to be aligned to Business Objectives and KPIs, to achieve project goals.
• Work closely with Program / Project Managers in tracking of projects meeting schedules, budget, manpower and technical quality targets when necessary.
• To onboard new Track to work with focus workgroups, CIO Office, IT offices to identify Strategic IT initiatives and projects.
• Facilitate the setup of the workgroup to support the identified focus areas as part of the organisation Technology Strategic Planning; and where applicable provide secretariat support and facilitate in the resourcing requirements to support the workgroup for project management, IT/Security solutioning/assessment, etc
• Track the health of the projects managed under Technology Strategic Plan PMO. Identify potential cross alignment of projects among the workgroups, to create and facilitate in the interlocking of schedule and planning.
• Drive project management in alignment to project management methodologies (PMM), practices, processes as defined by the Program Management Office; and identify, manage program level risks, issues resolutions, escalating where required.
• Working in coordination with GCIOO Digitalization and Innovation Division, and IT Security, ensure the smooth running of the program and projects through a disciplined IT project management methodology, program management approach; close collaboration with business partners, team members and various IT functions (e.g. central IHiS)
• Provide operation readiness review and support where necessary for end to end solution proper from Application Development to Application Maintenance.

Requirements
• Degree in Engineering, Computer Science
• At least 5 years of Project Management experience, in which at least 2 years as an Agile Project Manager / Scrum Master with SCRUM/Agile methodologies
• Has experience in vendor management, contract management.
• A team player, highly motivated to builds relationships with cross-functional team members, stakeholders, and others in the organization who have impact in the projects.
• Strong written and verbal communication; able to communicate effectively at all levels and able to clearly articulate and align IT and business benefits and values.
• Experience in healthcare industry is an added advantage.

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Singapore

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