Date Posted:
2022-11-06-07:00

Country:
Malaysia

Location:
Otis Elevator Company (M) Sdn Bhd, 15-01 Menara Symphony, No 5, Jalan Semangat, Seksyen 13, 46200 Petaling Jaya, Selangor Darul Ehsan , Malaysia

Made To Move You! At Otis, we take pride in being the world’s leader in elevators, escalators and moving walkways. We are searching for a highly motivated Service Sales Engineer/Consultant for our Malaysia office. There has never been a better time to join our team as we continue to promote innovative solutions to our current and potential customers!

You will be responsible for:
• Managing existing accounts by proposing and negotiating service maintenance contract renewal.
• Actively promoting Otis products and selling service upgrades.
• Providing estimates to current customer of all regular work and repair.
• Maintaining customer relations in line with Company KPI and exceeding customer satisfaction.
• Providing estimates and negotiating service maintenance contract for customers... with conversion units.
• Spearheading the role of customer defender and be responsible for carrying out practical initiatives to address genuine customer complaints and/or to prevent contract cancellation.
• Liaising with back office technical team to assess and propose recapture and/or modernization opportunities.
• To perform any other responsibilities as required and requested by Head of Department and/or the Management.

Requirements:
• Degree/Diploma in any discipline or with relevant working experience.
• Knowledge and experience in the elevators or construction is an added advantage.
• High level of self-discipline.
• Goal driven and able to deliver high level of work commitment.
• Self-starter character, able to work independently with minimal supervision.
• Confident and possess excellent negotiation and communication skills.
• Enjoys face-to-face interaction and possess a team player mindset.
• Desire and willingness to learn new things.

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected].

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