Team Leader of Financial Customer Protection Internal Control, Korea Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. Get to know the business General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network. AIG’s ‘Financial Customer Protection Internal Control’ is responsible for overall... work of consumer protection matters such as consumer satisfaction and internal control, in accordance with the Financial Consumer Protection Act and related laws. The team ensures an operating environment that minimizes legal, regulatory risks with compliance to applicable laws, regulations and AIG policies and procedures. As a manager, you are respected for financial consumer protection and enhancing the trust of financial consumers by stipulating and managing the AIG Korea’s internal control standards for protecting financial consumers. About the role: Key Responsibilities Development of internal processes and guidelines for consumer protection. Monitoring and supervision of consumer protection throughout each stage of product development life cycle. Development and execution of internal/external training programs. Role and Responsibility of Financial Customer Internal Control is monitoring of sales practices to comply with the Financial Customer Protection Act's mandate make accountability Ensure adherence with all reporting requirements Supervision and management of the team. Establishing strategies of sanction. Responding to external authorities and Report. Solicitation Internal Controls & Compliance Solicitation monitoring (false contract etc.) Improper solicitation investigation & Disciplinary rules review Sales Commission payment & claw-back rules review Agency Compliance monitoring & evaluation Other solicitation compliance related matters. Develop and maintain strong personal and professional relationships with clients Strong Communication skills with various stakeholders and senior leaders What we’re looking for: Key Capabilities: Deep technical understanding of the respective product line and ability to recognize market opportunities and sales practice. Capable of building strong, meaningful relationships with internal and external parties. Highly people-oriented with management skills and experience of direction setting and ability to work across organizational boundaries Strong leadership capabilities Experience of business analysis, process analysis Strong analytical skills and proficient working knowledge of Microsoft Excel. Effective interpersonal and communication skills. Ability to work in a fast-paced environment making quick decisions while adhering to sound underwriting discipline. Key Experience: Minimum 7 years’ working experience, preferably in the insurance/financial industry. High proficiency in English & Korean, both spoken and written, and high presentation skill for senior management. Having experience in the compliance, operations and claims, sales. Graduate degree or equivalent We are an Equal Opportunity Employer It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives. #LI-SK1 We are an Equal Opportunity Employer American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives. To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to [email protected]. Reasonable accommodations will be determined on a case-by-case basis. Functional Area: OP - Operations Estimated Travel Percentage (%): Up to 25% Relocation Provided: No AIG Korea Inc. (South Korea) American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions and other financial services to customers in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. What unites us across all of these offerings is our commitment to helping individuals, businesses and communities prepare for and respond to times of uncertainty. Whether serving those facing natural disasters or millions of Americans striving for a financially secure retirement, we have the specialist expertise to help clients better manage risk. We’re also committed to doing the right thing for our people and the communities where we work and live. It’s why we seek to offer what matters to our ever-diversifying team - like flexible and creative work environments, professional growth opportunities and forums to advocate for one another and incite change. We encourage employees to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs. Join our Talent Network . Additional information about AIG can be found at www.aig.com | YouTube | Twitter | LinkedIn. These references with additional information about AIG have been provided as a convenience, and the information contained on such websites is not incorporated by reference into this press release
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