JOB DESCRIPTION:

Responsible in providing support to internal and external clients by timely delivery of policies, billing, health cards and other documents, file and data management and reports completion.

KEY ACCOUNTABILITIES:
• Responsible for the regular updating of masterlists of assigned accounts.
• Respond promptly to clients’ underwriting and benefit query.
• Underwrites member’s eligibility during endorsement of inclusion, deletion and plan upgrade based on their benefits/ program.
• Check accuracy and completeness of membership cards.
• Ensure timely delivery of: o Billing statements o Policies o HMO and Dental cards.
• Tracking of all incoming and outgoing documents especially billings and policies including filing of signed transmittals or delivery receipts.
• Dispatch policies, billings, Credit memos, HMO and dental cards, within agreed turnaround time.
• Prepares weekly report of pending PO transactions, and inclusion monitoring report.

QUALIFICATIONS:
• Bachelor's... Degree graduate of any course.
• Fresh graduate are welcome
• Proficient in the use of MS Office
Philippines

Salary Criteria