Job Type






FVP Project Manager, Customer Digital Channels, Group Retail ... Singapore

United Overseas Bank Limited

United Overseas Bank Limited Singapore Singapore

3 weeks ago

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Retail function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include... deposit, insurance, secured and unsecured loans, investment and wealth advisory services.

Personal Financial Services

We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.

Job Responsibilities

Project Management and Governance

· Manage a portfolio of complex initiatives that impact one or multiple lines of business

· Manage all aspects of project and program engagement from planning, external vendor engagement, resources planning and budget, change management, risks and issues

· Prepare overall implementation plan taking inputs from all stakeholders including technology, business, operations, regulators, etc., and co-ordinate execution by respective owners

· Ensure that projects are proceeding according to scope, schedule, budget and quality standards

· Manage the day-to-day project activities, including chairing project management working committee meetings and facilitating steering committee meetings

· Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables

Stakeholder Management

· Manage project stakeholders, e.g., escalation, expectation, conflict, scope changes

· Manage relationships with stakeholders and ensure teams work in a collaborative environment

· Manage stakeholders expectations through governance processes

· Deliver appropriate and effective executive level communication

· Understand interdependencies between technology, operations and business needs

Job Requirements

Basic Qualifications

· 8+ years of experience in IT Project Management

· Experience in Agile/Scrum environment and framework, e.g. sprint planning, sprint review, backlog grooming, etc

· Minimum 8-10 years of retail/digital banking experience, and exposure to banking systems, products, operations, processes

Preferred Qualifications

· Bachelor’s degree in a technical or business discipline

· Experienced of having direct responsibility for project with budget size of $10 to $20 million

· Project Management Professional (PMP) / PRINCE II Certification is preferred

· Exposure to Lean/Six Sigma or process re-engineering

· Familiar with change management processes and project management fundamentals

Other Experience/skills:

· Executive level communication skills with excellent written and verbal communication

· Experience in full end-to-end project management in a lead role

· Understanding of technology and operational processes across functions in the bank

· Technical domain expertise is an advantage, but at minimum is tech-savvy

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference

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