Brad Hall Fuel is currently seeking a Brand Manager. BHF is one of the largest petroleum distributors in the Western United States doing business in over 40 states. In addition to the BHF core business, BHF is involved in agriculture, oil field services, propane distribution, LNG, fuel transportation, retail fuel stations, and property management.

The Brand Manager will primarily be focused... on:
• Sales Support
• Train department in available tools and invoicing processes, including brand transaction portal and brand websites.
• Support IT/Processing Lead with specific credit card network requirements and contracts.
• Develop scorecards for tracking brand incentive payments ((KPI).
• Manage budget and maintain brand co-op funds.
• Brand Champion Management
• Manage Brand Champions, including development, training, and performance reviews.
• Regularly conduct site visits with Brand Champion and support customer events.
• Manage customer event and promotion budgets.
• Develop content and maintain Brand Champion HUB.
• Customer Experience Management
• Manage Customer Experience Lead, including development, training, and performance reviews.
• Coordinate schedules and workload for Customer Experience Lead.
• Develop and Train Customer Experience Lead on BHF systems (BHOS, Customer Portal and NetSuite).
• Customer Experience
• Handle escalated customer calls and assist in resolution of customer concerns related to network connection and brand program execution.
• Enter and track customer uniform and marketing material orders.
• Ensure maintenance of customer profiles on each brand portal (POP, Dispensers, CC apps).
• Manage customer portal set up and maintenance.
• System (NetSuite) Support
• Maintain integrity of NetSuite Customer records (site details, contracts, files etc.).
• Confirm completion of sales process tasks (NetSuite).
• Create and maintain customer portal and website content.
• Coordinate portal enhancements for increased customer utilization.

The preferred candidate for the Brand Manager will have the following:

· Two or more years of experience in a related field or a combination of education and experience.

· Strong verbal and written communication skills.

· Strong computer skills and able to learn company systems (NetSuite/Office 365) and processes.

· Adheres to the company’s values and ethical expectations.

· Able to effectively multitask and prioritize.

· Able to assist and relate to multiple leadership types in multiple industries simultaneously.

· Strong interpersonal and management skills.

· Strong attention to detail.

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:
• 8 hour shift

Ability to commute/relocate:
• Idaho Falls, ID 83404: Reliably commute or planning to relocate before starting work (Required)

Experience:
• Microsoft Powerpoint: 1 year (Preferred)

Work Location: One location
Idaho Falls ID USA

Salary Criteria