About Nordicdots™

Nordicdots™ is a fast growing Tennis & Padel brand with focus on e-commerce and worldwide sales.

Started 2019 in Sweden as an eco-friendly apparel brand for people who love tennis, padel, value clean Scandinavian design & sustainability.

Now with headquarters and warehouse in Luxembourg, Nordicdots™ ships orders worldwide and expands its product portfolio with introduction of padel rackets and accessories.

Role

With increased number of orders and incoming inquiries we are looking for a motivated Customer Support & Operations Administrator. A successful candidate will get a chance to work in sportswear industry, support multi-national clients and grow together with the firm in a challenging fast-paced environment.

Responsibilities
• Customer support, responding to client requests and inquiries
• Coordinating deliveries of goods to and from our warehouse in Luxembourg
• Keeping track of inventory
• Update data on the website (Shopify store)
• Managing and... updating article databases
• Managing translation and maintenance of local language web-sites (Dutch, German, French, Swedish, etc)
• Marketplace article management (Amazon, Mirakl, Zalando)
• Prepare quarterly sales data reports
• Communicate with outsourced services (accounting, logistics)

Requirements
• Experience with e-commerce operations
• Customer-focused mindset
• Great if you have knowledge working with Shopify!
• Interest in Sport Retail such as Decathlon, Intersport etc
• Fluent English. French, Dutch, German or Swedish will be an advantage
• Good communication skills with customers, especially over emails.
• Self-motivated, proactive with a high energy level
• 1+ years of experience as an operations administrator, customer support or in a similar position in e-commerce industry.
• Bachelor degree
• Strong organisational and administrative skills
• Excellent communication skills, both written and verbal
• Strong follow-up skills
• Detail-oriented with strong analytical and problem-solving skills
• Proficiency in Microsoft Excel
• Ability to multitask and meet strict deadlines
• Passion for sports, fashion, tennis or padel.

Conditions

Working remotely

Flexibility with hours

Weekly reports with management in Luxembourg and Spain

Salary and payment terms will be negotiated.

PLEASE APPLY THROUGH LINKEDIN AND ATTACH A CV FILE.

APPLICATION DEADLINE: March 5th 2022
Lithuania

Salary Criteria