Full time Senior “Senior System Administrator” position at Moksh Tech - Remote

Roles and Responsibilities·

Full time Senior System Admin position at Moksh Infotech Private Limited ( www.mokshtech.net )

· This position is remote and with work from home option.

· Preference to the candidates with MSP background.

· Candidate should have excellent spoken and written English language skills.

· Provide support to US based clients. Should be willing to work in any of the shifts according to clients requirements.

· 5 - 10+ years experience in a System Admin role

· 5 - 10+ years in customer service

· Microsoft Certification

· Candidates having experience in MSP environment and working experience with US based Clients will be given preference.

· Required Technical Experience:

· 7 + Years of IT Infrastructure experience, as a technical lead in Enterprise Level (1000+ seats) Environments.

· 7 + Years of hands on experience supporting and managing Windows based systems like Active... Directory, VMWare, Office 365 Exchange Server.

· 4 + Years of hands on experience supporting and managing virtual & cloud technologies such as VMWare, Office 365, Microsoft Virtual Server, Citrix XenServers.

· 4 + Years of experience with network technologies like firewalls, routers, switches, IPS/IDS.

· 4 + Years of experience with Storage Area Networks (SANs) with EMC, Equallogic, Hewlett Packard, and Dell.

· Candidates having experience in MSP environment and working experience with US based Clients will be given preference.

· Proactively manage the infrastructure for customers, identify and remediate underlying issue. Lead and own the IT infrastructure of customers.

· Knowledge and experience in cross-functional project management methods and managing cross functional teams.

· Ability to provide level 1 / 2 / 3 support as needed to the team.

· Ability to serve as the Virtual CIO to SMB businesses and provide high level strategic consulting to clients.

· Excellent communication (verbal and written), interpersonal, business management, time management, and developmental skills.

· Skilled at resolving problems and conflicting situations.

· Technical certifications focused on Microsoft technologies highly preferred. Coordinate requirements with users and suppliers.

Preferred Attributes :

· An ability to participate in many projects simultaneously.

· Great attention to detail and a high level of organization.

· The desire to work as part of a team.

· Critical thinking aptitude.

· Empathy for our customers and team members and their circumstances and a desire to help them.

· A positive, courteous demeanor.

· An aptitude towards service.

· Openness to feedback.

· Ability to learn from experience.

· Ready to work in any shifts including night shift.

You need to arrange for a Laptop - i5/i6/i7, 8 GB RAM, 1 Monitor, Minimum 40 MBPS Broadband Internet connection and Power Backup/UPS with 10 hours.

Company Profile:

Moksh Tech (www.MokshTech.net)

We are a leading global outsourcing services company with highly skilled Professionals working for our clients and partners. We provide reliable, secure, and cost effective services 24/7/365. Our global outsourcing services touch information technology, administrative back office services and commercial carpet industries. Our goal is providing unique value added outsourcing services that enables companies to strategically focus on their core businesses while we take care of all other non-core activities that may constitute distraction to your primary mission.

Our IT support services are provided remotely using secure and reliable technology, from our Network Operations Center (NOC) located in Gujarat, India. Our engineers are experienced, qualified, and vendor-certified, following defined, tested, and proven best practice processes in providing services to our clients.

Interested candidates can send their CVs with suitable subject line at [email protected] and [email protected]
El Salvador

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