VCC Live is a fast-growing tech company providing cloud-based contact center solutions and telecommunication services. Having a constantly growing client base, we’re proud to serve hundreds of companies from a wide range of industries.

WHAT YOU WILL DO
• Maintain contact with call center managers and supervisors, providing technical support and advice for customers by answering calls and emails.
• Help the development, and test new software features while taking into account our clients' points of view.
• Investigate customer-related technical issues along with our developer and operations team.
• Support other departments (sales, marketing, customer success management) to solve problems and identify major service issues.

WHO YOU ARE
• You have outstanding IT skills
• Logical thinking
• Customer-focused attitude
• Excellent English speaking and writing skills
• Speak Hungarian on a native level

WHAT WE OFFER
• A healthy work-life balance with flexible hybrid work options. The role... is almost entirely a home office position; coming to the office is required only once a month.
• Additional vacation days
• The opportunity to work at a financially stable, growing company with a strong international presence and market positions in Europe, America, and East Asia.
• We commit to investing in your personal growth in the long run (attractive salary package, benefits, and career opportunities).
• A multicultural work environment in the Budapest One office that was awarded “The Most Loveable Workplaces” prize.
• A company with regular team buildings, sports events, charity programs, birthday celebrations.
• Mentorship and training opportunities from the start. We create your career path together to help you reach your maximum potential.
• Internal training sessions, school programs, language courses
Hungary

Salary Criteria