As a Virtual Medical Assistant (PHRN & Allied Health), you will support US-based doctors, nurses, and other healthcare professionals in their clinical practice. You will also provide various frontline patient services and/or back-office tasks while providing administrative support to the client’s operations when needed.

You will be working closely with your client doctor, their patients, and their on-site clinic staff. A regular workday could include patient scheduling, prescription refills, insurance verification, medical billing, and maintaining patient medical records.

This is a full-time night-shift job, and you will receive full support from our IT Department and your assigned Account Supervisor. Your other responsibilities may include but are not limited to:
• Attend patient communications (via phone or email).
• Gather medical or insurance information.
• Update patient records and safeguard the confidentiality of patient information.
• Manage patient appointments and... scheduling.
• Handle administrative tasks (e.g. fax/file management, transcription).

Qualities
• Good English communication skills (written and spoken).
• Proactive and able to raise concerns to immediate supervisors.
• Adaptable and can learn quickly.
• Tech-savvy and proficient in using computers.
• Keen to details.

Qualifications
• Registered Nurse or a Bachelor’s Degree in any allied health course (BS Medical Technology, Pharmacy, Public Health, etc.)
• Bachelor’s Degree with at least 1 year of experience in a BPO company, preferably working on a healthcare account.
• Capable in English communication (written and spoken).
• Willing and able to work fixed night shifts.

Plus Points
• Experience and knowledge in US healthcare.
• Registered Nurse in the US (any state).Summary of role requirements:
• Looking for candidates available to work on weekdays
• No experience required for this role
Iloilo City Iloilo Philippines

Salary Criteria