Main responsibilities:
• Achieve great customer experience and satisfaction;
• Identify and understand user needs;
• Assist businesses with general inquiries, product support, and troubleshooting via phone, e-mail, and chat.

Our client offers:
• Excellent salary and bonus system;
• Fully paid training sessions;
• Stable job and career development opportunities;
• Option to work part or full-time (4/6/8);
• Great social package (50+ benefits);
• Additional health insurance;
• Flexible working time;
• Positive multicultural office environment.

This would be the right role for you if you have:
• Fluent Italian;
• Very good level of English (B1 level);
• Experience in customer or technical support will be considered an advantage;
• Excellent MS Office skills.

Required skills:
Communication Skills, Customer Satisfaction, Customer Service, Technical Support, Understanding Customer Needs, Caring about customers, Technical Communication Skills

Required... languages:
Italian

Benefits
Additional medical insurance, Additional dental care, Company training , Food vouchers, Performance-based bonuses
Sofia Bulgaria

Salary Criteria