Job description Please note this job advertisement is only available in Chinese In this position you will: Provide operational support and services for various remittance-related and automatic transfer businesses of Hang Seng Bank (Hong Kong)s corporate customers and personal customers Provide real-time payment inquiry and follow-up services for external and internal customers by telephone. (30% of the time is communicated by phone) Competent and complete multiple tasks (including cross-team business cooperation/processing) Report/feedback the problems found in the business process to the direct manager in a timely manner and follow up Report/feedback to the direct manager in a timely manner on how the business process can effectively improve the process Actively communicate with team members, Line manager and stakeholder communication/collaboration. HSBC is an equal opportunity employer, committed to building a culture. We pride ourselves on promoting continuous professional... development, flexible working and opportunities for growth in a diverse and inclusive environment. We encourage all qualified individuals to apply regardless of gender or genetic information, sexual orientation, race, religion, social status, need for medical leave, political affiliation, medical condition, color, national origin, veteran status, etc. Make a decision based on your talents and suitability for the position. Requirements College degree or above Master basic bank remittance knowledge, automatic transfer knowledge, relevant work experience is preferred Good English and Cantonese listening, speaking, reading and writing skills Can understand the logical relationship between numbers, and have basic risk awareness Good team spirit and communication skills Able to withstand certain work pressure and complete daily work within the specified time Familiar with MS Office. ...HSBC Global Customer Service (Guangdong) Co., Ltd. released
China

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