Position: Plain Language Technical Writer - Content Designer Experience

Location: Tallahassee, FL (100% Remote...

Duration: 5 Months Plus

Job Description

Create key content and content design deliverables (content matrices, copy decks, presentations).

Define content requirements based on relevant business objectives, technical information and design considerations.

Determine information architecture and content structure at project level (mapsites, content models, content templates, libraries).

Carry out content design activities and produce deliverables at project level.

Carry out content design activities, including client workshops, user interviews and creative brainstorming.

Draft user stories for how a user interacts with our digital product

Lead user research for our content, particularly on key/strategic feature updates.

Draft content metrics to guide the content development for writers.

Design content for larger projects and break them up into smaller projects that the content writing team helps to implement.

Move content projects forward in early phases: gather requirements from stakeholders, conduct research, create content design plans

Review content design plans and mentors writers on content design.

Work with the content strategist to level up content design skills across the Docs Team.

Contribute to the content design system
United States

Salary Criteria