Operations Analyst
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Date:Feb 9, 2023
Location: San Juan, PR
Company: Popular
AtPopular,we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.
Are you ready for a rewarding career?
Over 8,000 people in Puerto Rico, United States and Virgin Islands work at Popular.
Come and join our community!
General Description
Operations Analyst is responsible to performed Account Receivable reconciliations, investigations and support process improvements to ensure business excellence.
Essential Duties and Responsibilities
+ Investigate... analyzed, review and/or refer reconciliations items accounts in the established period as assigned.
+ Maintain an organized record of the referred reconciliation items and their follow-ups to Insurance, Brokerage Companies.
+ Prepare, document, and submit monthly income accruals related to items pending in the reconciliation.
+ Maintain communication with the business and ensure that cases included in the accrual are billed and removed from the accrual during the next month.
+ Support the processes of the Investigation & Analysis unit, particularly in the functions of checks payments, registrations, and printing.
+ Responsible for identifying all cases that must be reported under the Unclaimed Funds account. Perfom differents alternate procedures to reach the customers.
+ Design, develop, implement, and support improvement projects for the Insurance Business.
+ Identify and make recommendations for any processes that need to be modified.
+ Identify and use the available tools and programs to make improvements to existing processes.
+ Make sure that Popular Risk business makes the checks requisitions to the insurance companies for the disbursement of COBRA payments received in Popular Risk.
+ Responsible for the balances of the PR Government insurance commissions of the Account Receivable Account.
Supervisory Responsibilities:
This Job has no supervisory responsibilities.
Education
Bachelor's Degree in Accounting
Experience
At least one or two years of related experience.
Competencies
Accountability
Analytical Discipline
Collaboration & Teamwork
Change Agent
Customer Centric
Self Development
Business Excellence
Character
Additional Requirements
The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.
Important:The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
If you have a disability and need assistance with the application process, please contact us [email protected]. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.
As Puerto Rico’s leading financial institution, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
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Popular is an Equal Opportunity Employer
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com .
Connect with us!
LinkedIn (http://www.linkedin.com/company/banco-popular-de-puerto-rico) | Facebook (http://www.facebook.com/popular/) | Twitter (http://twitter.com/popular?lang=es) | Instagram (http://www.instagram.com/popular.pr?igshid=ykmhge270ti5communitybank/)
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San Juan Puerto Rico

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