Job Type






Support Worker Sydney NSW

Queensland Government

Queensland Government Sydney NSW Australia

4 months ago

An exciting opportunity exists here at Jimaylya Topsy Harry Centre. We are a unique service providing a 24/7 Homelessness Service to our Community. If you are driven, passionate and able to function well in a dynamic team environment we would love to hear from you. Everyday is exciting here at our Centre as no day is the same so your ability to adapt and be flexible would be an advantage. If you are resilient and highly self-motivated looking for an opportunity for growth, then look no further.

You Will Do This By

As the Support Worker, you will provide a safe and caring environment for all customers, including daily care, support and assistance in life and living skills.
• Providing support and supervision to all customers who are homeless or have alcohol related social issues and may at times be intoxicated and that will improve the quality of life of customers in a caring and non-judgmental manner to ensure a

smooth transition to mainstream housing and/or employment.
• Having... great availability and reliability working across a 24x7 roster.
• An understanding of Aboriginal and Torres Strait Islander peoples, cultures and societies, an understanding of the issues which impact upon them in a contemporary society, and together give a commitment to provide culturally appropriate engagement and practice.
• Maintaining clear and concise documentation including customer admissions, assessment and discharge records, shift reports, change over reports, receipt forms and incident management forms.
• Monitoring customer activities within the entire centre in accordance with the centre's practices and procedures, ensuring rules of the centre are abided by all customers and visitors.
• Carrying out duties as required to maintain a healthy, safe, clean and tidy environment including the upkeep and maintenance of resident's areas upon their departure.
• Liaising and communicating effectively with a wide variety of stakeholders, including customers, members of the community, police, ambulance and medical staff, departmental staff, government and non-government service providers.
• Participating in the process of continuous improvement to advance the quality and efficiency of the centre and participating as a team member in delivering culturally appropriate and well-planned services to customers.
• Supporting and helping maintain a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied and a part of day to day operations

Applications to remain current for 12 months.

Job Ad Reference: QLD/467017/23

Closing Date: Monday, 06 February 2023.

Occupational group Administration
Sydney NSW Australia

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