Job Description:

Would you like to work with Infrastructure in a global business that operates non-stop? Do you see the importance of steady and reliable services? Are you interested in developing your technical skills?

We’re looking for a colleague to join our Infrastructure & Operations team in Copenhagen, Denmark. You will be teaming up with our colleagues responsible for Infrastructure & Operations but will be responsible for areas concerning Network, Connectivity and Security.

Infrastructure & Operations works closely with our IT Support and are considered the experts. We ensure that services are delivered and accessible to our colleagues and we ensure that our IT Supporters are sufficiently trained to keep a common practice.

What the job is …

Amongst many tasks the ones below captures the most important parts you will be working with:
• Daily operations, helping with Incidents and Service Requests. This is an important part of our work as it concerns direct interfacing with... colleagues in the business and within IT. Operations comes first, as it’s the core of our business.
• Driving bigger tasks such as Infrastructure upgrades/changes and participating in projects, e.g. establishing new services. Working in consoles or being capable of scripting would be handy skills to possess.
• Within the coming years, we will move the majority of our Infrastructure to the cloud, why experience and curiosity in this @context would also be of great benefit.
• In the Infrastructure & Operations field of work, bookkeeping in terms of maintaining our technical documentation, updating our CMDB and writing Knowledge Base articles for internal use is important. We do this in our ITSM tool, Cherwell.
• As Satair operates on Google Workspace, experience gained in this @context from an admin perspective is useful but not a requirement.

Central aspects of the job concerns:
• Incident/Major Incident and Request Management
• Technical tasks within

Firewall Management (CheckPoint)

Network management of Core switches, Access switches, Wireless Controllers, Access Points (Cisco)

Network Access Control (Cisco)

Routing and DHCP management

Security and appliances, e.g. CASB

Printing from conventional printers to label printers, cabled and wireless

Mobile Device Management
• Vendor management experience as we have partners supporting us
• Capacity management of services and equipment provided
• Participate and drive bigger tasks and projects
• Ensure maintenance of our CMDB, Knowledge Base articles and technical documentation
• Work closely with our colleagues within Satair IT and Airbus IT

You will be expected to be a part of our on-call duty that goes from Monday to Friday, currently every 4th to 5th week (depending on vacation/absence).

We expect a travel activity level of approx. 5-10 days per year. This is mainly when technical tasks require our presence on one of our sites.

What do you offer?

We’re looking for a candidate who’s curious by nature and eager to learn. With this said, your eagerness to learn should also be reflected in your ambition to help others become better by sharing your knowledge and insights.

You hold a good sense of order and practice a thorough approach in your work. Tasks should be completed and you will need to be able to follow-up on these on your own initiative.

Infrastructure & Operations is a part of IT and we’re serving our colleagues. You might have a high level of technical knowledge but your knowledge and practice of customer service is equally important. Service orientation is therefore a mindset we hope to see, as we really want to be a trusted partner amongst our good colleagues.

What are we looking for? How much experience? What @type of experience?
• Broad understanding of IT (hardware, software, network, communication, security)
• 1-3 year experience in a similar Infrastructure role or 3-5 years experience within IT Support
• IT-related education (IT Technician/Engineer) or a Bachelor’s degree
• ITIL Foundation certified
• Cisco and/or Checkpoint certified
• Knowledge and experience with ITSM systems, e.g. Cherwell, ServiceNow, Zendesk or the like
• Thorough understanding of Print devices (our business is heavily dependent on this)
• Cloud experience would be useful
• Fluent in English both written and verbally
• Written skills that demonstrates structure
• Can offer valid references to attest your skills/personality

About Satair IT

Satair IT is the internal IT partner for Satair. We consist of multiple functions covering Digital, Business Intelligence, SAP Competences, Data Management, Infrastructure & Operations and IT Support.

We consider ourselves as a SIAM organization, with full focus on trust creation and business partnering and with a hybrid service delivery model.

Our main objective is obviously to deliver a well functioning and empowering technical platform to our colleagues around the world - therefore stability and reliability are central pillars.

On the top of our well functioning platform we deliver innovative solutions brought to the market in close collaboration with our business colleagues and external partners.

About Satair

At Satair we simply love aviation! Satair is a truly global company and world leader in the commercial aerospace aftermarket.

At Satair, we&39;re working to be the most customer-centric organization in providing commercial aviation spares parts to make the world continue flying. We’re constantly taking “customer experience” to new levels by improving how we fulfill and deliver customers’ orders quickly and accurately, anywhere in the world. To meet this goal, Satair is continually striving to innovate and provide best-in-class service levels by pioneering new products and services in a fast growing business environment.

Satair is a key part of the AIRBUS Customer Services unit and a $1.5 billion-turnover company with more than 1,500 employees, operating from 10 locations worldwide. Satair is a world leader in the commercial aerospace aftermarket business.

Satair provides genuine OEM and Airbus parts distribution and offers an exhaustive and innovative multi-fleet service portfolio. In addition, the company provides genuine Airbus Material Support and is the sole Airbus authorised distributor for a wide range of Proprietary Products and Services accessible through the trading partner Airbus SAS.

Satair is a stand-alone company and 100 AIRBUS subsidiary.

Our customers have the ultimate goal to operate their fleet and our Airbus aircraft safely, efficiently in a cost-time-quality effective manner and of course with the expected comfort level for their customers. We at Satair do everything to support our customers in this.

If you want to know more about our business, just have a closer look here!

Satair Corporate Video

Satair Customer Desk

Satair Repair Services

www.satair.com

Satair offers ...

At Satair, you will find much more than a job - we offer you the possibility of growing both your personal and professional capacities in a fun, supportive and informal working environment.

As a Satair employee, you will be encouraged to engage, share knowledge and ideas. Your talent, experience and ability to influence the agenda will be valued. Satair invests in unique skills and development of people through internal and external training, coaching and professional development programs.

Satair further supports a good work-life balance with flexible working hours.

Satair is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Apply now and grab your boarding pass for your next challenge with us in Satair!

Interviews will be conducted on an ongoing basis so please send us your application and CV to get the opportunity to become part of an exceptional global team, driven by a customer-centric and innovative mindset and a can-do attitude in everything we do.

When applying for the position, you accept our data privacy statement: http://www.satair.com/privacy

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:
Satair A/S

Contract Type:
Permanent

Experience Level:
Professional

Job Family:
Digital

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any @type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom&64;airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
"} var buttonSelector = document.querySelectorAll('input'); buttonSelector.forEach(function (link) { link.addEventListener('click', function () { if (link.value == 'Apply Here') { ga('send', 'event', 'applyHere', 'click', 'button'); } else if (link.value == 'Login and Apply') { ga('send', 'event', 'login', 'click', 'button'); } else if (link.value == 'Sign Up') { ga('send', 'event', 'signUp', 'click', 'button'); } }) }) var myInterval = setInterval(function () { var buttonSelector2 = document.querySelector('input#ContentPlaceHolder1_ContentPlaceHolder1_btnApply'); if (buttonSelector2) { buttonSelector2.addEventListener('click', function () { ga('send', 'event', 'upload', 'click', 'button'); }) clearInterval(myInterval); } }, 1000
Copenhagen Denmark

Fonolive Jobs - airbus Jobs