- Product Delivery Director - Digital & Design Domain Services
- JPMorgan Chase & Co. in Plano, Texas, United States
- jobs
- 1 week ago
jobs description
Position: Product Delivery Director - Digital & Design Domain Services - Payments
:
Category:
Product Portfolio & Delivery
Job Schedule:
Full time
Posted Date: T21:15:26+00:00
Job Shift:
Base Pay/Salary:
Palo Alto,CA $-$;
Chicago,IL $-$;
New York,NY $-$
Bring your expertise to shape and enhance the journey of products from inception to our customers' hands. Mentor a dedicated team and lead key activities across the product life cycle, turning challenges into opportunities for continuous value and delivery.
As a Product Delivery Director in Digital & Design Domain Services, you foster enhancements and optimize the way products are delivered to customers. As a leader on the team, you leverage your skillset to transform product delivery and create new ways for teams to continuously deliver value to their customers.
Within the broader Digital & Design team, the Domain Services team is a team that is responsible for delivering digital capabilities across our various front-end channels (JPMorgan Access, Chase Connect, Host-to-Host, APIs, and Enterprise Application Services) - including data, analytics, & reporting, onboarding, and self-service. The team places a premium on creative and practical problem solving that can move the needle on key business objectives and deliver tangible client impact.
Job responsibilities
* Direct principal activities across the end-to-end product delivery journey including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies and functional coordination
* Own the change management framework across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
* Maintain a high level of visibility over product timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
* Coach and mentors the product delivery team on best practices through collaborative discussions on resource management, dependency management, and deployment techniques to improve efficiencies
* Act as a trusted advisor and thought leader on key opportunities identified related to product execution and continuous process improvement
* Own materials and regular reporting on efforts to CIB leadership and cross-functional stakeholders - tell the Digital & Design Domain Services story
* Identify opportunities in the organization and leverage expertise, influencing skills, and the internal network to execute against them
* Develop a deep domain knowledge of various financial services and products including payments, banking, and digital
Required qualifications, capabilities, and skills
* 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
* Extensive experience leading operational management and change readiness
* Experience in enterprise-wide release and deployment processes and strategies
* Advanced knowledge of the product development life cycle, technical design, and data analytics
* Superior written and oral communication and presentation skills with experience communicating effectively with diverse audiences - across business and technology partners, including senior leadership
* Consulting orientation with ability to influence and effectively lead cross-functional teams
* Basic data analysis skills and ability to 'tell a story' using data-driven insights
Preferred qualifications, capabilities, and skills
* Recognized thought leader within a related field
* 5+ years of experience at a consulting firm
* Deep understanding of the financial services and/or payments industry
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan
Chase's review of criminal conviction history, including pretrial diversions or program entries.