- Tenancy Services Manager
- Isle of Man Government in Douglas, Isle of Man, Isle Of Man
- jobs
- 1 month ago
jobs description
About the role
Are you ready to take on a dynamic and impactful role?
The Housing section of the Department of Infrastructure is seeking a proactive and innovative Tenancy Services Manager to lead the tenancy and estate management service for the Government's Public Sector Housing stock of 1274 dwellings. This is not just about managing a team; it's about driving improvements, fostering interagency relationships, and making a real difference in the lives of our tenants.
In this role, you will oversee a dedicated team of Housing Officers and Administrative Officers, ensuring the delivery of high-quality housing services. You will be instrumental in preventing and resolving tenancy breaches, managing the reletting of void properties, and supporting vulnerable individuals through effective partnership working. Your ability to work under pressure, prioritise workloads, and adapt to changing environments will be key to your success.
You will also have the opportunity to implement system improvements, manage human resources matters, and contribute to the overall performance of the Housing section. This role offers a unique chance to make a significant impact on the community and to develop both personally and professionally.
A workplace that invests in you
✔ A competitive salary that increases each 12 months until you reach the salary maximum.
✔ A generous annual leave entitlement, a Privilege Day and 10 Bank Holidays; your annual leave will increase after your first year and again after your third year.
✔ A flexi-time scheme where you can accrue additional time worked to take as leave.
✔ Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements: the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.
✔ Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development.
✔ Discounted access to the NSC gym and island swimming pools as well as 1-to-1 support programmes and exercise classes with qualified instructors.
✔ Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and sign-posting on a wide range of issues.
✔ Ability to apply for an unpaid career break after 3 years' service.
✔ Access to the Isle of Man Public Service Cycle to Work scheme after your first year of employment.
Working for the Isle of Man Public Service
We are the largest employer on the island delivering a diverse range of services to the people of the Isle of Man. We care, nurture and value our employees' wellbeing, development and career and place great importance on rewarding the commitment by our wonderful employees.
We support and promote flexible working, recognising the importance of working flexibly around your life and commitments and the benefits in improving work-life balance. We are happy to discuss flexible working arrangements where possible and if interested you should discuss this with the Recruiting Manager.
The Isle of Man Public Service is committed to creating an inclusive culture that celebrates . We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man.
Your candidate experience is important to us. As a proud member of The Circle Back Initiative, we commit to respond to every applicant that applies for an Isle of Man Public Service role.
Things to note
Please note a relocation package is not available for this role.
Ready to apply?
We understand that you might have some questions about the role and the Recruiting Manager is on hand to support you. You can contact them at .
To get the best out of your application, read our on the important essentials you need to know before applying.
Applications will be accepted up to midnight of the closing date specified. If you have difficulties applying online please contact the Recruitment Team on 01624 686300 or by email at .
Isle of Man Government