Thailand
Hyatt Regency Phuket
Full time
Summary
- Ensures that an efficient and accurate filing system, both manuals as well as electronic, is maintained at all times.
- Maintains complete and supported records of all Sales Agreements, Contracts and Quotations for the Hotel.
- Establishes an efficient trace file to ensure that all business booked is properly tracked.
- Submits Sales report to Director of Sales in a timely manner.
- Provides accurate reporting of business booked to the Sales Coordinator for monthly consolidation.- Entertains and conducts hotel inspections to clients whenever required.
- Establishes and maintains strong relationship with the established clientele and constantly explores into new business opportunities.
- Liaises and works closely with the related operation departments ensuring guest's requests and expectations are being met.
- Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems. If no immediate solution can be found, to ensure that the necessary follow-up is conducted in a timely manner.
- Maintains positive guest and colleague interactions with good working relationships.
**Qualifications**:
- Bachelor Degree in related field
- Proficiency in English both writing and communication
- Managerial skill
- Experience in the same position or higher 3 years up
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