- Trade Counter Assistant
- Simon Acres Group in Kent, , United Kingdom
- jobs
- 9 hours ago
jobs description
Trade Counter Assistant
Location: North-western Kent
Salary: up to around £29,000 (Dependent on Experience)
Job Type: Full-time, Permanent (44 hours per week)
Job Overview
We are seeking an enthusiastic and customer-focused individual to join a well-established plumbers’ merchant team as a Trade Counter Assistant. This role focuses on delivering exceptional customer service and providing essential administrative support in a dynamic, fast-paced environment.
Key Responsibilities
* Provide excellent customer service, assisting customers with product selection and inquiries.
* Accurately process sales transactions and manage account-related queries.
* Build and maintain strong customer relationships to encourage repeat business.
* Promote new products, special offers, and seasonal promotions.
* Handle telephone and email inquiries promptly and professionally.
* Assist in the warehouse as required.
Candidate Requirements:
* Previous experience in a plumbers' merchant environment is essential.
* Strong customer service and communication skills.
* Basic knowledge of plumbing and heating products is advantageous.
* Proficiency in using sales and inventory management software.
* Excellent organisational skills and attention to detail.
* A proactive approach and ability to thrive in a fast-paced setting.
Additional info:
* Competitive Salary: Negotiable based on experience.
* Opportunities for professional growth and career progression.
* Work in a well-established business with a strong reputation for staff satisfaction.
* Pension scheme and other benefits.
Simon Acres Group are acting as the employment agency