White Goods Engineer - Bolton
White Goods / Domestic Appliance Engineers are tasked with servicing and repairing various domestic appliances in customers homes, identifying faults and repairing various domestic appliances. You are expected to complete up to 8 calls per day, depending on the size of the area. The products you will service include dishwashers, washing machines, tumble dryers, cookers, microwaves, hobs, cooker hoods, fridges, and freezers.
Attend an average of 8 calls a day, depending on area or job requirements.
Ensure all electronic worksheets are accurate and updated.
Inspect job sheets carefully to identify essential parts needed for each call.
Collect necessary parts for the day's calls.
Maintain an up-to-date stock in the van.
Keep the supplied vehicle clean and presentable, performing routine maintenance checks.
Be polite and courteous to all customers.
Ensure high-quality work to encourage repeat business.
Clean up any mess caused by work at the customer's property.
Aim to complete as many calls as possible on the first visit.
Wear the provided company uniform. Requirements
Gas certification is not required
Experience in servicing and repairing domestic appliances such as refrigerators, laundry products, electric cooking products & dishwashing products is required.
Field service technician experience and 2nd line refrigeration (R600) are advantageous, training is available.
Problem-solving skills and attention to detail are important.
Full responsibility for Health & Safety issues, whilst lone working.
Skills in diagnostics, fault finding, and repair of domestic appliances are required.
Experience with brands such as Bosch, Beko, Hotpoint, Whirlpool, Glen Dimplex, Miele, and Electrolux is necessary.
Effective use of technology, good communication and customer service skills are needed.
A clean driving license is required (up to 6 points acceptable). Essential Qualifications & Skills:
Customer-focused
Self-reliant and responsible
Excellent written and spoken English
Computer literate
Team player
Flexible work approach Benefits Included:
Van and fuel card
Uniform and PPE
Mobile phone
Contributory Pension
20 Days holiday + Bank Holidays (increases with time served)
Overtime potential
Support and motivation
Team bonding activities
Discount on new appliances
Bonus scheme